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Community Success Coordinator

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

Strong organizational and time-management skills, Excellent client-facing and teamwork abilities, Proficiency in preparing flowcharts and action plans, Outstanding communication and problem-solving skills, Project Management Certification preferred.

Key responsabilities:

  • Provide support to online community members
  • Conduct research and surveys for community insights
  • Assist in community growth campaigns and expansions
  • Respond to business inquiries and project requests

Bluedot Insights logo
Bluedot Insights Startup https://bluedotinsights.com/
11 - 50 Employees
See all jobs

Job description

This is a remote position.

  We are looking for a dynamic individual to support our growing online Insights Community www.bluedotcomuna.com


Major responsibilities headings:

▪       Community Support – Responding to queries and concerns raised by community members

▪       Community Wellness -  Assess all member interactions and processes. We need to become more member-centric to keep them happy and engaged

▪       Community Research - Conduct surveys of members to identify pain points and opportunities. This will include assessing our rewards structure

▪       Community Growth and Expansion – Assisting with campaigns to grow the Jamaican community and expand to other countries

▪       Project Enquiries – Responding to business enquiries for new projects

▪      

 

 

 

2Degree of Supervision received:

▪       Moderate, success in the role requires initiative and problem-solving  

 

 

KNOWLEDGE AND SKILLS

 

LEADERSHIP:

Drive innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.

Entrepreneurial: Deliver results, creating value for the Bluedot brand

Inspire teamwork: collaborate with team to deliver our mission and vision.

Development self and team: Develop self and support others’ development to achieve full potential.

 
Requirements

Solid organizational skills, agility and time-management

Strong client-facing and teamwork skills

An ability to prepare and interpret flowcharts, schedules and step-by-step action plans

Strong Communication skills

Assertive Management and problem-solving skill


Project Management Certification is a plus.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer Development

Other Skills

  • Organizational Skills
  • Motivational Skills
  • Teamwork
Are you interested?

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