Parts & Services Commercial Manager

Role Description:

Are you business-oriented with great drive? Are you also motivated by creating long lasting results? Then the position as Parts & Services Commercial Manager is the next step in your career. You will be given a central role in the local team where you will have the opportunity to implement, drive and secure the success of our Parts & Accessories (P&A) and services offering in Husqvarna’s dealer channel, controlling the end to end life cycle of our P&A and Services offering.

Responsibilities & Key Tasks:

In your the role as Parts & Services Commercial Manager, you will secure a healthy growth within Parts & Accessories and Commercial Services, two of our key focus areas. You will do this by;

• Responsible for the market growth of Parts & Accessories sales in the region.
• Responsible for the account management of existing Parts & Accessories only accounts.
• Drive growth via new dealer onboarding for Parts & Accessories.
• Maximise the P&A opportunity with Key Accounts, Direct Business and Professional customers.
• Plan & coordinate sales activities with relevant stakeholders to drive business areas forward on a national level.
• Build strong relationships and develop robust sales plans with both Sales & Aftersales Teams.
• Achieve budgeted sales targets in line with goals and strategy. Follow up on KPIs and coaching your peers.
• Manage OTIF performance and ensure there is optimised stock at dealer and warehouse through accurate forecasting.
• Own the Product Management of Parts & Accessories utilising market intelligence.
• Conduct market analysis to identify product and sales opportunities, and gather competitor intelligence.
• Manage key campaigns and projects centred around the sales growth of Parts & Accessories.
• Securing the roll out and growth of Services to deliver sales growth in Finished Goods, Parts & Accessories.
• Securing local ownership and focus on selling through our operating lease offerings.
• Follow up customer and sales data in CRM systems to enable sales and create the best possible customer experience.
• Proactively guide and support your sales colleagues and their dealers.
• Responsible for the delivery of sales and services product training to drive penetration across core product types.
• Participating in a global network for development of Services.
• Being the ambassador for Parts & Accessories and Services.
• Provide oversight to Husqvarna and appointed representatives for operating lease products, marketing activities and services to both consumer and business to business customers.
• Ensure governance and compliance requirements are implemented and adhered to in-line with FCA standards.

Skills & Qualifications:

We believe that you have a history within sales/finance/marketing, preferably with a business focused education. To be successful in the role, you also have sales experience, and/or key account manager experience. Furthermore, you love to create results and put in a higher gear to get things done. Preferably, you are used to working with wide scope, as the position demands both hands-on as well as an analytic approach. You are a natural communicator and have no problem explaining complex solutions in a commercial manner.

As this is a central role, it is important that you are customer-focused combined with a strong can-do attitude. The work we offer you will be varied and offer opportunities for development.

As overnight stays and travel are involved in this position, a driving license is required.

• Sound commercial understanding particularly focused on Parts & Accessories
• Understanding of the end to end life cycle management of products
• Experience in gathering and utilising market intelligence
• Awareness of the financing industry
• Knowledge of operating lease products with ability to articulate differences between consumer and B2B offerings
• An understanding of regulatory requirements for financial products and credit broking activities
• Have excellent communication and interpersonal skills

Last date to apply: