Remote_Medical CSR_Voice & Non-Voice_Dumaguete ONLY

The Customer Service Representative is responsible for ensuring customer satisfaction. They interact with customers on various communication channels and handle queries, complaints, and feedback. They must document all relevant procedures and guidelines for their colleagues and are required to maintain a professional attitude at all times. Candidates should have experience in problem-solving and handling demanding situations with grace and professionalism. They should be willing to actively participate in interventions to enhance their specialized customer-oriented skills. Good social skills, and oral and written communication expertise, among others, are all necessary.

QUALIFICATIONS:

• Education: Allied Health Graduate (G4)
• Good written communication and active listening skills
• Resides in DUMAGUETE

OR

• Bachelor's Degree in any course
• Minimum of 2 years of Medical Transcription/ Scribing/ Coding/ Abstracting XP
• Good written communication and active listening skills
• Resides in DUMAGUETE