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Remote_Medical CSR_Voice & Non-Voice_Dumaguete ONLY

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Philippines

Offer summary

Qualifications:

Allied Health Graduate or Bachelor's Degree, Minimum 2 years in Medical Transcription/Scribing/Coding/Abstracting, Good written communication and active listening skills, Resides in Dumaguete.

Key responsabilities:

Ensure customer satisfaction through various communication channels
Handle queries, complaints, and feedback with professionalism
Document procedures for colleagues and maintain professional attitude

TASQ Staffing Solutions Human Resources, Staffing & Recruiting TPE https://www.tasq.work

11 - 50 Employees

See more TASQ Staffing Solutions offers

Job description

The Customer Service Representative is responsible for ensuring customer satisfaction. They interact with customers on various communication channels and handle queries, complaints, and feedback. They must document all relevant procedures and guidelines for their colleagues and are required to maintain a professional attitude at all times. Candidates should have experience in problem-solving and handling demanding situations with grace and professionalism. They should be willing to actively participate in interventions to enhance their specialized customer-oriented skills. Good social skills, and oral and written communication expertise, among others, are all necessary.

QUALIFICATIONS:

Education: Allied Health Graduate (G4)
Good written communication and active listening skills
Resides in DUMAGUETE

Bachelor's Degree in any course
Minimum of 2 years of Medical Transcription/ Scribing/ Coding/ Abstracting XP
Good written communication and active listening skills
Resides in DUMAGUETE