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ServiceNow Developer

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

2+ years' experience in Java, HTML, etc., Experience in configuring ServiceNow, ITIL certification.

Key responsabilities:

  • Customize and implement ServiceNow applications
  • Collaborate with administrators, analyze system interactions
  • Manage latest releases, ensure tool configuration consistency
  • Gather requirements, develop technical solutions and manage projects
  • Troubleshoot problems, participate in maintenance and improvements
Pivotal Solutions logo
Pivotal Solutions SME https://www.pivotal-solutions.net
51 - 200 Employees
About Pivotal Solutions
Pivotal Solutions is THE source for human capital in the IT workplace.Our strength is in the caliber of our people and the extent we go to to make certain the match between consultant and company is ideal:Each candidate, for project, contract/temp, contract-to-hire, or full-time assignment, is personally selected by a Pivotal Solutions Managing Partner.If within two weeks the employer is not 110% satisfied, we’ll remove the consultant from the job – no questions asked – and no monies will be due from the client for the consultant’s time.We double the industry guarantee for retained searches, providing every employer with the opportunity to be completely satisfied with a full time staff candidate by offering an unconditional guarantee period of 180 days.Our goal and our expertise is to be your partner in identifying the ideal candidate for your business needs.
See more Pivotal Solutions offers

Job description

This is a remote position.

Responsibilities


  • Customize Service Now applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
  • Collaborate effectively with other Service Now administrators to develop solutions and handle general updates and configuration changes/requests
  • Conduct detailed analysis of system interactions to determine technical solutions and resolves problems which are cost effective and consistent with user needs, system capacities and capabilities
  • Ensure the latest release of Service Now application is implemented in a timely manner with minimal or no disruption to IT operations
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
  • Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments


Project Management


  • Gather and document user and process requirements, functional requirements, and develop technical requirements
  • Develop workflow customizations, and support the Service transformation teams
  • Identify problems related to primary financial software and determine corrective action


Maintenance


  • Work with Service Desk and/or Application Support Specialists to troubleshoot complex problems and user issues
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools


Requirements


  • 2+ years’ experience in at least 2 of the following development using Java/J2EE, HTML, C#/C++/C, Perl, Python, JavaScript/AJAX, or VB/.NET
  • 2+ years’ experience of hands-on in configuring Service Now
  • 2+ years’ in agile delivery methodologies
  • 2+ years’ experience with client/server and applications system architectures and migration
  • ITIL or Service Now certification
  • Experience in loading the data into ServiceNow using import sets
  • Experience in Integrating External Web services and SOAP based Web services, API and emails
  • Excellent written and verbal communication skills
  • Excellent analytical skills
  • Excellent project management and time-management skills
  • Strong problem-solving skills
  • Ability to present technical information in a way that non-technical management and staff will understand
  • Focus on quality and attention to detail

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

C# (Programming Language)HTML5Python (Programming Language)Java (Programming Language)Agile MethodologyServiceNow DiscoveryJScriptVisual Basic .NET (Programming Language)Perl (Programming Language)Web ServicesWorkmanshipApplications ArchitectureWeb Services InteroperabilityItilv3C++ (Programming Language)API ManagementServiceNow

Other Skills

  • Analytical Skills
  • Verbal Communication Skills
  • Time Management
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