Drayage Specialist

This is a remote position.

As a Drayage Specialist, the primary role is to complete every aspect of the load dispatching process for Imports/Exports and/or Transload freight while consistently meeting and/or exceeding the customers’ price and service expectations. This position focuses on maximizing profit margins and re-enforcing service expectations while building and maintaining relationships with new and existing carriers.

Requirements

• Advise customer of any changes to service.Source and contact dependable carriers to determine equipment availability and negotiate rates.
  
• Select carriers based on combination of rate and service.
  
• Understand the wide array of carriers that are available and their capabilities to match them to the customers’ needs.
  
• Ensure new carriers meet minimum standards prior to usage. Obtain required carrier documentation.
  
• Consistently follow up with carriers for missing information.
  
• Dispatch the load. Gather all required paperwork. Provide customer service with finalized booking details.
  
• Negotiate any additional charges with carriers ensuring accuracy of information. Obtain appropriate support documentation if/when needed.
  
• Build strong relationships with carriers. Advise carrier capacity and rates to the Operations, Pricing and Sales teams.
  
• Respond to spot market opportunities and provide a response within very tight timelines.
  
• Optimize profit margin without compromising service.
  
• Update Pricing, Sales and Brokerage teams on significant issues or trends.
  
• Analyze information received from the carriers and decipher its validity.
  
• Make follow up calls for shipments that are delivering daily.
  
• Following up and check on bookings and delivery orders.
  
• Establish relationships with terminals.
  
• Request container numbers daily for each customer.
  
• Follow up on loaded containers and unloaded containers daily.
  
• Collecting all container information (Container#, Booking#, EIR, PO’s, DO’s, Transloading information).
  

• Bachelor’s School diploma required. Bachelor´s degree in Logistics or related field.
  
• Experience in the transportation industry.
  
• Previous experience as Drayage Specialist.  
  
• Excellent English communication, reading, and writing skills.