Technical Architect (Python/ Node JS)

This is a remote position.

●      Participate in customer-facing workshops and discovery - often with customer’s technical team, and develop a technical deployment plan

●      Ensure detailed integration with other systems and apps, including Salesforce, Google,

Microsoft, IDP software other SaaS products and custom apps/bots

●      Securely set up, refresh and reconfigure a customer’s Slack environment based on IT, governance and technical requirements

●      Create and present detailed technical information, supporting the sales cycle and assisting with scoping work efforts for complex endeavors

●      Build, design and develop custom Slack applications that tackle major client roadblocks such as onboarding, recognition, polling etc

●      Identify the gaps between current and desired end-states of Slack and plan solutions

●      Support and escalate points for technical issues and resolve Slack escalation queues

●      Assist with delivery management processes and enforcement

●      Offer training on all Slack, custom Slack apps, workflows etc

Requirements

●      Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)

●      Minimum of 2+ years of experience as Tech Lead / Solutions Architect

●      Fluency in English to ensure smooth communication with international teams and good interpersonal and communication skills

●      Proficiency with web services/ RESTful APIs

●      Strongholds in databases, including knowledge of SQL and NoSQL models

●      Expertise in configuration and integration using tools like PowerShell, JavaScript, Postman, etc.

●      Strong grasp of JavaScript (NodeJS) / Python and AWS

●      Knowledge of digital workplace tools, specifically Slack Admin, Slack Workflows, Slack Forms, Slack APPs and APIs (SFDC a bonus!) Uses Slack in daily work

●      Hands-on proficiency with data exchanges

●      Familiarity with networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP, and distributed networks

●      Understanding of cloud security models and API security models and DLP providers

●      Practical knowledge of SDLC, ITIL, and Agile Frameworks

●      Experience working in an Agile environment

●      You possess excellent written and verbal communications skills, with the ability to go a mile deep with technical customer resources or to describe the most basic capabilities to a business user

●      You have excellent presentation skills for presenting both business-oriented solutions and sophisticated technical concepts

●      You have experience leading and crafting technical projects, engaging with and motivating change across multiple IT executives and organizational levels.

●      You have experience working directly with Sales and Success teams, Consultants, and System Integrators

●      Startup mentality, working in a fast-paced environment with ambition to grow and scale a team in the future

Benefits