Business Systems Analyst IV

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants. **

Title: Business Systems Analyst IV
Pay Rate: $90 to $100 per hour
100% remote
Laptop will be issued
Must be able to work AZ MTN hours**

The Equipment Sourcing & Procurement (ESP) APT in Supply Chain IT is seeking a skilled Systems Analyst. As a Systems Analyst, you will play a crucial role in ensuring the quality and reliability of our software through providing production support, conducting manual functional testing, Cypress automated testing, and collaborating with business stakeholders. If you have a passion for automation, excellent communication skills, a strong technical background, and a desire to work in a collaborative environment, this opportunity is for you.

Job Responsibilities:
1. Production Support:
- Offer first-level support for the 5 applications owned by the APT, ensuring smooth operations and timely issue resolution.
- Ability to troubleshoot and diagnose production issues, proactively update the status, communicate with stakeholders, collaborate with development team to identify root causes, implement appropriate fixes and meet SLAs.
- Provide incident resolution documentation (wiki) as necessary for reusability and knowledge sharing
- Collaborate with cross-functional teams to identify and implement preventive measures to minimize future production incidents.

2. Manual Functional Testing:
- Conduct thorough manual testing for software releases, ensuring the integrity and stability of our applications.
- Document and report defects and issues found during testing, providing clear and concise feedback to the development team.
- Collaborate with the development team to improve testing strategies and implement efficient testing methodologies.
- Work with business stakeholders to coordinate User Acceptance Testing. Capture and understand user defects and coordinate with the development team to resolve all findings.

3. Experience with automated testing:
- Be able to write and maintain Cypress automated tests using Cucumber.
- Collaborate with the development team to design, implement, and enhance automated test scripts using Cypress.

4. Collaboration with Business Stakeholders:
- Engage with business stakeholders to understand their requirements and translate them into training materials and documentation.
- Be the voice for the APT by sending out all communications for planned and unplanned downtime activities
- Update and maintain documentation, including user manuals, process guides, and training materials, reflecting the latest system functionalities and changes.

Qualifications and Skills:
- Bachelor's degree in Computer Science, Engineering, Computer Information Systems, or related field.
- Software Skills: ServiceNow, Jira, Cypress, Cucumber, Microsoft Office, Atlassian Confluence (Wiki), Teams, Power BI
- Excellent communication and interpersonal skills to effectively collaborate with stakeholders and team members.
- Ability to deal with ambiguity, a self-learner, a passion for learning new things and getting things done.
- Strong analytical and problem-solving abilities to identify and address complex system issues.
- Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
- Solid experience in production support, troubleshooting, and issue resolution.
- Proficiency in manual testing techniques and tools.
- Ability to work independently and prioritize tasks effectively in a fast-paced environment.
- Detail-oriented with a focus on delivering high-quality results. **

Thanks & Regards, Ayush Tyagi Delivery Manager - Semiconductor & Engineering

Net2Source Inc.** 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Direct: (602) 654-3454 | Fax: (201) 221 8131
Email: tyagi.ayush@net2source.com

About Net2Source, Inc.
Net2Source is a total talent management solutions company with its presence in 50+ countries. Our creative solution service offerings aim at becoming your one stop destination for hiring talent needs globally.
Want to read more about Net2Source? Visit us at www.net2source.com

Equal Employment Opportunity Commission
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 4100+ employees globally and 30+ locations in US and operations in 50+ countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services.

Fast Facts about Net2Source:
• Founded in 2007
• 100% Minority Owned, Debt Free, Private
• 4100+ consultants globally
• 2550 consultants placed in the US
• 750+ team of in-house staffing team
• 30+ sales offices in the US, and 50+ Offices globally
• Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia)

Awards and Accolades:
1. 2020 Fast 100 Asian American Businesses by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC 2019)
2. 2019 & 2018 Ranked 21st Fastest Growing Staffing Company in USA by Staffing industry Analysts
3. 2019 & 2018 Fastest 50 by NJ Biz (Ranked (9th and 27th ).
4. 2019 Top 100 Fastest companies to grow in Dallas by Dallas Business Journal.
5. INC 5000 Fastest growing for 8 consecutive years in a row.
6. America's Most Honored Businesses (Top 10%)
7. 2019 Dallas Top 100 by Dallas Business Journal
8. 2019 Proven Supplier of the Year by Workforce Logiq
9. 2019 Spirit of Alliance Award by Agile1
10. 2018 Best of the Best Platinum Award by Agile1
11. 2018 TechServe Alliance Excellence Awards Winner
12. 2017 Best of the Best Gold Award by Agile1(Act1 Group)
​#EGC