BITS- Project Managers

Job Description

The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

Is This You?

Project Execution. You excel in taking ownership and guiding projects from initiation to successful completion within complex and dynamic environments.

Agile Adaptability. You prefer a hybrid approach to project management, combining the strengths of planning and accountability, with the flexibility to adapt to change and deliver value in iterative cycles.

Leadership. You inspire and lead cross-functional teams, driving them to meet project objectives, encouraging innovative thinking, and ensuring stakeholder perspectives remain central to decision-making. **

About The Role**

The Project Manager will lead a cross-functional project team, driving meaningful change, and ensuring the delivery of high-impact digital services to the State of Connecticut. The Project Manager will develop and manage project plans, establish effective project governance, manage vendors, facilitate meetings and agile ceremonies, provide regular status reports, identify and manage risks, and act as the primary point of contact for stakeholders. **

Experiences Required For This Role**

Project Planning & Management - At least 5 years of experience and use cases with the following:

• Defining project scope, objectives, and deliverables
• Creating project plans, schedules, and timelines
• Organizing and facilitating internal and external meetings
• Preparing and distributing progress reports
• Communicating plan deviations and implementing corrective actions
• Establishing and managing a well-defined project management process
• Championing continuous process improvement

Risk/Issue Management & Mitigation - At least 5 years of experience and use cases with the following:

• Identifying, tracking, and comprehensively documenting project risks and issues
• Assessing potential impact of identified risks and issues
• Developing and implementing effective mitigation strategies
• Proactively addressing risks to minimize disruptions and maintain progress

Ensuring compliance with policies, procedures, and regulatory requirements

Team Management & Team Building - At least 5 years of experience and use cases with the following:

• Fostering a collaborative and results-driven work environment
• Holding teams accountable for commitments and ensuring alignment with project objectives
• Removing roadblocks and impediments that hinder team progress
• Leveraging organizational resources to improve team and individual capacity for project work
• Managing vendor relationships and coordinating activities of third-party resources effectively

Knowledge, Skills, and Ability

Project Management

Extensive experience in varying project management methodologies, including the ability to manage projects using Agile, Waterfall, Hybrid, Scrum, or Kanban as appropriate

Expert in PPM (Project and Portfolio Management) tools such as Monday.com

Expert in Microsoft Office Suite and diagramming tools such as Miro or Visio

Proficiency in software development tools such as JIRA and Confluence

Ability to translate technical and design tasks into project plans, and effectively communicate technical concepts to non-technical stakeholders

• Ability to successfully manage multiple projects concurrently

Performance in Complex Situations

Experience in managing stakeholder expectations and maintaining positive relationships

• Expert in managing conflicts and resolving disputes among diverse stakeholders
• Strong problem-solving skills, finding innovative solutions to move projects forward
• Skilled in drawing out unexpressed dependencies, requirements, and expectations
• Comfort in blazing a path through an ambiguous work environment
• Judgement in dealing effectively and diplomatically with all levels of government staff
• Ability to maintain strict confidentiality

Preferred Skills & Qualifications

Other Desirable Skills

• A bachelor's or master's degree in business or related field
• PMP (Project Management Professional) certification
• 3+ years of leadership experience
• Experience with web management content systems such as SiteCore
• Exposure to various technology platforms and services, including Salesforce, MuleSoft, Azure, Power Platform, ForgeRock, and Google Analytics