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Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Basic understanding of VISA rules/disputes, Excellent communication and leadership skills.

Key responsabilities:

  • Investigate debit card fraud disputes in compliance with regulations
  • Complete thorough investigations and regulatory reports
Zillion Technologies, Inc. logo
Zillion Technologies, Inc. SME https://www.zilliontechnologies.com/
501 - 1000 Employees
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Job description

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Company Description

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Description

Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist

Number of Positions - 1

Job Location - Glen Allen, VA, 22546 (Remote)  

Job Description -

The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C.

The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.

Qualifications
  • Basic understanding of VISA rules/disputes
  • Excellent communication skills, including writing, editing, proof reading, and speaking
    • Ability to lead projects independently.
    • Ability to address audiences of varying sizes internally and externally
    • Ability to exercise sound business judgment
    • Working knowledge of generally accepted business practices for internal communications
    • Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint
    • Ability to handle multiple tasks with attention to details
    • Flexible, able to adapt to change and comfortable with ambiguity.
  • Previous debit card fraud experience/understanding
  • Previous Reg. E dispute experience.

Additional Information

Regards,

Praveen Kumar,

Sr. Recruiter

ZILLION TECHNOLOGIES, INC 

Email: praveen(at)zilliontechnologies(dot)com 

Direct: 571- 814-3745

Website: www.zilliontechnologies.com 

Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.

Required profile

Experience

Spoken language(s):
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Hard Skills

Soft Skills

  • Detail-Oriented
  • Adaptability
  • microsoft-office
  • communication

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