Co-ordinator

This is a remote position.

TMP The Mortgage People:

We’re a Shared Ownership mortgage broker that likes to do things a little bit differently. We’re a friendly, professional and amazingly helpful bunch, and we like to think that we’ve got a company culture that blows the socks off the rest.

The role:

What we’re looking for is a Co-ordinator.

This is an exciting role with serious potential for progression in the future. You’ll be the first point of contact for all new TMP clients and you’ll be helping to shape their journey and experience with us. Working alongside and supporting our Mortgage and Protection Consultants, you’ll quickly find your place within our fun and friendly team.

It's worth bearing in mind that this is a remote working position.

What you’ll be doing:

• ·         Dealing quickly and efficiently with enquiries that come in over the phone and by email
  
• ·         Carrying out affordability assessments and helping our clients to understand what’s happening at each step of the way
  
• ·         Performing lender affordability checks
  
• ·         Working to challenging Service Level Agreements – we push ourselves to provide the best possible service to our Housing       Association partners and clients 
  
• ·         Keeping in touch with clients and supporting them to complete financial sign off 
  
• ·         Looking after our customer database
  
• ·         General office admin as necessary
  
  

Requirements

We’re looking for:

• ·         Someone who is ambitious, enthusiastic and loves to work as part of a team
  
• ·         Great communication skills (both written and verbal) and the ability to speak confidently on the telephone
  
• ·         Computer literacy – full training will be given on our specialist software
  
• ·         A self-starter who is well organised and able to prioritise their own workload
  
• ·         Good numeracy and literacy skills as accuracy is really important to us
  
• ·         If you’ve done something similar before, we’d love to hear from you, but experience is definitely not essential 
  
• ·    CeMAP Level 1, 2 or 3 minimum 
    

In return you’ll receive a competitive salary and benefits package.

Benefits