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Technical Business Analyst (Servicenow)

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

ITTConnect logo
ITTConnect Startup https://ittconnect.com/
11 - 50 Employees
See more ITTConnect offers

Job description

This is a remote position.

ITTConnect is seeking a Technical Business Analyst (Servicenow) to work remotely for a client in the US. This is a position with a client that is a global leader in consulting, digital transformation, technology and engineering services with over 300,000 team members in nearly 50 countries.

Job location: Remote, work from home, following US EST.

Only resumes in English will be reviewed.   MUST BE fluent in English. All interviews will be in English only.

Responsibilities:
  • Leads and manages requirements gathering and analysis activities by working with internal client stakeholders, developers, designers, QA analysts, etc.
  • Facilitates, captures, analyzes, refines, articulates, and documents business requirements, acceptance criteria and software documentation via approved processes.
  • Writes Stories, documenting process flows, data processing logic and business/functional requirements. As applicable, they develop and execute verification and validation test scripts and plans, as well as assisting clients with production-based operational acceptance testing.
  • Manages requirement changes throughout the project lifecycle.
  • Balances business requirements with technical feasibility and sustainability.
  • Synthesizes complex information into concise, readable, unambiguous language.
  • Ensures that appropriate project documentation is produced throughout the project lifecycle.
  • Attention to details to include ability to follow written and verbal directions and error free written communication
  • Manage multiple projects and priorities, tasks and coordinate various channels of communication.
  • Ability to facilitate and conduct meetings while asking questions and soliciting feedback, presenting and capturing notes/requirements in various software.




Requirements
  • 12+ years of IT experience and at least 8 years of experience as a Techno-Functional Business Analyst
  • MUST HAVE: experience with Servicenow and Agile
  • Work in a fast environment with dynamically changing priorities. 
  • Proven experience creating functional and non-functional business requirements.
  • Strong business requirement analytical skills with the ability to produce clearly articulated requirements and documents.
  • Strong understanding of end-to-end cross-functional software development.
  • Nice to have: Telecom domain experience


Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Analytical Skills
  • Detail Oriented

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