Position: | Product Support engineer |
Location: | 100% remote work (Pacific Time work hours) |
Contract duration: | 12 months |
Qualifications: | Should be experienced in Data Dog, Kusto query language, Azure Managed Grafana and Service Now (SNOW) and must be hands on with 8-13 years of experience. Product support engineer to assist with requests filed by end users. The primary responsibility will be troubleshooting and resolving errors, and throughout the work you must constantly log details for later analysis, reporting, and to provide end users with updates. When not actively engaged in issue analysis or implementing a resolution, you will assist other members of the team by contributing to product development and improving processes. Required skills:
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Softchoice
monday.com
Groupon
EPAM Systems