Coomunity Manager (WFH)

This is a remote position.

Job Title: Community Manager

Company Overview:

Dev Gadhvi Creations Pvt Ltd is a leading self-development company in India with a thriving community of over 5000 members. We believe in empowering individuals to unlock their full potential and are seeking a dynamic Community Manager to foster engagement, growth, and collaboration within our community.

Qualifications:

• Proven experience as a Community Manager or similar role.
  
• Excellent written and verbal communication skills.
  
• Familiarity with self-development, personal growth, or related industries.
  
• Strong interpersonal and relationship-building skills.
  
• Ability to work independently and collaboratively in a remote environment.
  
• Knowledge of social media platforms, community management tools, and analytics.
  

Roles and Responsibilities:

Community Engagement:

• Foster a positive and inclusive atmosphere within the community.
  
• Actively engage with members through various channels, ensuring a vibrant and supportive environment.
  
• Respond to member inquiries, feedback, and concerns promptly and professionally.
  

Content Management:

• Manage and approve content shared in the community.
  
• Schedule and coordinate regular posts, discussions, and activities to keep the community engaged.
  
• Collaborate with internal teams to ensure content aligns with the company's values and goals.
  

Event Coordination:

• Plan and execute virtual events, webinars, and activities to enhance community participation.
  
• Coordinate with guest speakers, influencers, and industry experts to contribute to community events.
  

Moderation and Conflict Resolution:

• Monitor community interactions, ensuring adherence to community guidelines.
  
• Address conflicts or issues within the community promptly and in compassionate way.
  
• Implement and enforce community guidelines consistently.
  

Analytics and Reporting:

• Track and analyze community engagement metrics.
  
• Provide regular reports on community growth, sentiment, and member feedback.
  
• Utilize data to make informed decisions on community strategy.
  

Member Advocacy:

• Identify and celebrate the achievements and contributions of community members.
  
• Act as a bridge between the community and the company, advocating for member needs and feedback.
  

Collaboration with Cross-functional Teams:

• Work closely with marketing, product, and support teams to align community efforts with overall company objectives.
  
• Provide insights from the community to assist in product development and marketing strategies.
  

Requirements

Requirements:

•  Fluency in English with excellent communication skills
  
• Excellent interpersonal skills
  
• Must have own Laptop to work with good WiFi speed
  
• Coachability - Someone who is coachable and open to learn and grow via feedback
  
• A self-motivated person who can get things done proactively
  
• Someone having an interest in self-development and the online coaching business
  

Benefits

·      Work from home

·      Flexible timings (freedom to choose) 

·      Best pay in the industry