Welcome to Rimini Street!
Rimini Street, Inc., is a fast-growing global leader delivering unified software support and services. We empower licensees of Oracle, SAP, IBM, Microsoft, Salesforce®, and other cloud and locally hosted enterprise software to extract more value from their investments, advance innovation, create competitive advantage, and fuel growth.
With nearly 5000 clients served to date, we are the largest independent, full-stack ERP support and services company. Organizations who rely on our 24/7/365 support services range from progressive financial and manufacturing companies to mission-critical government agencies.
Our support quality and level of expertise consistently earn us best-in-class customer satisfaction ratings. Our people have earned Rimini Street multiple industry awards for exceptional work quality and customer service. We are proud to be recognized around the world as a Great Place to Work® and for community service efforts via the Rimini Street Foundation.
With more than 1,800 team members in 23 countries, we’re a global community guided by our purpose to provide equal access to technology. Fueled by our core values: company, clients, colleagues, and community, we’re committed to creating a culture that nurtures and rewards a growth mindset in an environment where our people are encouraged to dream big and boldly shape the industry.
Rimini Street, Inc., is a fast-growing global leader delivering unified software support and services. We empower licensees of Oracle, SAP, IBM, Microsoft, Salesforce®, and other cloud and locally hosted enterprise software to extract more value from their investments, advance innovation, create competitive advantage, and fuel growth.
Rimini Street's mission is to provide extraordinary technology solutions powered by extraordinary people, which together help our clients achieve their strategic, operational, and financial goals.
We believe in the power of extraordinary people and technology to overcome the challenges of a constantly changing world. We are pioneers, technologists, and advisors who help clients break free from dated models to achieve bold business objectives. We help clients navigate today’s technology and tomorrow’s expectations.
With nearly 5000 clients served to date, we are the largest independent, enterprise software support and services company. Organizations across a wide range of industries and government entities rely on Rimini Street for 24/7/365 expert-delivered support and services for their mission-critical systems.
Our service quality and level of expertise consistently earn us best-in-class customer satisfaction ratings. Our people have earned Rimini Street multiple industry awards for exceptional work quality and customer service. We are proud to be recognized around the world as a Great Place to Work® and for community service efforts via the Rimini Street Foundation.
With more than 1,800 team members in 23 countries, we’re a global community guided by our purpose to provide equal opportunity for all. Fueled by our core values for our company, clients, colleagues, and communities, we’re committed to creating a culture that nurtures and rewards a growth mindset in an environment where our people are encouraged to dream big and boldly shape the industry.
We actively seek an experienced Sr Associate Engineer, SAP Basis Monitoring & Adm.
This is a remote position that can be based anywhere in Brazil.
Position Summary
The role of the Sr Associate Engineer, SAP Basis Monitoring & Adm is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple Client Architectures, and implementations for our global clients using SAP Technology (ECC, Enterprise Portal, Netweaver, PI, HANA, etc.). The role of the Sr Associate Engineer, SAP Basis Monitoring & Adm requires functional experience, integration knowledge, infrastructure and networking expertise and skills to diagnose serious issues in SAP Technology environments; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.
Education
- Bachelor’s degree in computer science or related field or equivalent experience.
Location
Experience
- 2-3 years of relevant SAP experience particularly with Basis, Netweaver J2EE/ABAP (Dual-stack), including System Administration, User Administration, Content Administration. SAP HANA knowledge is a differentiator.
- 2+ years direct support of application end-users in a Corporate environment.
- Working knowledge of multiple databases (Oracle, MSQSL, MaxDB etc)
- Working knowledge of multiple operating systems (AIX, Linux, Windows etc)
- Working knowledge and understanding of supporting business processes
- Analytical, logical problem resolution skills.
- SAP certification(s) preferred.
- Knowledge of maintenance/patching mechanics and SAP architecture.
- Knowledge of transport strategy for portal content utilizing CTS+ (Enhanced Change and Transport System) or other SAP transport tools for JAVA-based development including portal content, Dynpro content and KM content.
- Demonstrable history solving complex problems across multiple modules.
- Installation, Configuration and Administration of NWDI (NetWeaver Development Infrastructure) and NWDS (NetWeaver Development Studio)
- Knowledge about administering and managing SAP J2EE Web Application Server. Excellent knowledge of the tools: J2EE Visual Administration, Configtool, SDM, System Analyzer and other configuration tools in J2EE engine for portal components and applications.
- Portal User Management Engine (UME) configuration with SAP R/3, LDAPs.
- Single Sign-On Configuration between Portal and the SAP Systems.
- Enabling SSL for Enterprise Portal and Knowledge Management & Collaboration.
- Configuring cluster installations for load balancing.
- Installation and configuration of Apache as the Reverse Proxy.
- Knowledge in backup/recovery scheme for the portal.
Skills
- Trouble-shooting skills and tenacity in problem solving.
- Passionate focus on customer support and the ability to build long term, successful working relationships with Clients.
- Strong knowledge of key application functionality, tables and relationships.
- Knowledge of SAP customization/extension methodologies.
- Excellent development skills using SAP toolset.
- Excellent interpersonal, presentation and communication skills – verbal & written.
- Attention to detail and the ability to learn quickly.
- Extreme focus on Client satisfaction.
- Demonstrated ability to work independently and as part of a team.
- Ability to work calmly and professionally in high pressure situations.
- The ability to work remotely from a home based office in a virtual environment.
- Fluent Portuguese and English are mandatory, Spanish is a plus.
Why Rimini Street?
We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
- Company
- We dream big and innovate boldly.
- Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.
- Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
- Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts on six continents for over 350 charities.
Accelerating Company Growth
- Founded in 2005
- Nasdaq-listed under ticker symbol RMNI since October 2017
- Over 4,900 signed clients, including 180 Fortune 500 and Global 100 companies
- Over 1,800 team members in 23 countries
- U.S. and international recognition for industry leadership and philanthropic efforts. See our awards and recognitions here: https://www.riministreet.com/company/awards/
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
Why Rimini Street?
We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
- Company
- We dream big and innovate boldly.
- Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.
- Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
- Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
Accelerating Company Growth
- Nasdaq-listed under ticker symbol RMNI since October 2017
- Over 4,900 signed clients, including over 180 of the Fortune 500 and Global 100 companies
- Over 1,800 team members in 23 countries
- US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
