Commercial Auto Claims Representative

The Commercial Auto Claims Adjuster will be responsible for evaluating and resolving all components of first and third-party auto claims. This position will require solid knowledge of auto claims adjusting practices, as well as the ability to deliver excellent customer service.

Berkshire Hathaway biBERK offers a collaborative company culture with outstanding benefits and competitive compensation. Our success is founded on our strong reputation, and we have received an A+ “Superior” grade by the leading independent insurance rating organization. Backed by our ultimate parent company, Berkshire Hathaway Inc., our brand is founded upon trust, service, and innovation. If you’re looking for an employer with integrity and flexibility, keep reading to learn about our benefits and job openings.

Job Responsibilities

The Auto Claims Adjuster is responsible for conducting office investigations and adjusting commercial auto claims. The Adjuster is also responsible for, but not limited to: 

• Investigating losses and identifying coverage issues
• Obtaining and reviewing estimates, evidence, reports, and medical records
• Handling First Party Damages
• Handling Third Party Damages
• Handling Total Loss, Fire, Theft and Glass Claims
• Evaluating injury demands
• Negotiating and settling BI and UMBI/UIMBI claims
• Handing non repped and repped claims
• Establishing damages and reserves
• Processing payments
• Taking recorded statements from insureds, claimants, and witnesses
• Maintain claim file per best claim practice guidelines
• Obtain and maintain all required state licenses

Preferred Knowledge

We are seeking candidates with the following:

• Excellent written and verbal communication skills with attention to detail
• Experience in investigating coverage, writing coverage letters
• Experience in presenting files in round table discussions
• Strong organizational and computer skills
• Excellent time management skills with the ability to prioritize
• Ability to switch focus at a moment’s notice
• Ability to multi-task
• Self-motivator: works independently with minimal to moderate supervision
• Past experience handling property damage claims
• Minimum 3 years handling injury claims
• Preferred: minimum 1 year handling litigated injury claims
• Proven record of top tier performance ratings
• Bachelors degree or higher required

About Us

biBERK is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBERK.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBERK are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some Highlights of our Benefits are:

• Work/Life balance - no nights or weekends!
• Great work environment with growth opportunity
• Subsidized downtown parking
• Competitive compensation including bonus structure
• Generous amounts of vacation and sick time
• Closed on major holidays
• 401(k) with company match 
• Service recognition awards after 5 years of employment
• A fantastic healthcare package
• Tuition reimbursement after 6 months of employment
• Be part of Berkshire Hathaway Inc., one of the world’s most admired companies