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Network Support Specialist

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 

TRM Technologies Inc. logo
TRM Technologies Inc. SME https://www.trm.ca
51 - 200 Employees
See more TRM Technologies Inc. offers

Job description

Location Ottawa
Language English Required
Security Clearance Security Clearance Required

Our federal government client is looking for a Network Support Specialist with 5+ years' experience working in a government environment, as well as holds a valid Government of Canada Security Clearance.

Responsibilities could include but are not limited to
  • Coordinate installation, operation, maintenance, resolution of hardware and software problems, monitoring of traffic, capacity planning, system backup and user training for a Local Area Network
  • Evaluate, test and recommend new data communication hardware and software
  • Maintain interface with vendor representatives and other computing resources to resolve hardware and software problems
  • Inform new users of the appropriate hardware and software specifications for access to the network
  • Install or coordinate installation of network hardware, software for use with personal computers and mainframe/personal computer interaction, and network upgrades according to vendor instructions
  • Configure equipment with assistance from vendor or other computing resources
  • Prepare and maintain procedure manuals and documentation for internal use
  • Maintain a reference library to include reference manuals and user guides
  • Maintain accurate records and logs of users, equipment serial numbers, service records, maintenance agreements, warranties, wiring schemes and network problems and solutions
  • Develop, implement, participate, and test a network disaster recovery plan
  • Resolve all connectivity and internal technical problems
  • Assist in training users to use the network and related software
If you are interested, please email Diyala Almessyaty at dalmessyaty@trm.ca@trm.ca
We would like to thank all those who apply, but only those selected for an interview will be contacted.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Problem Solving

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