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Need Application Support Specialist(Remote)

Remote: 
Full Remote
Work from: 
Georgia (USA)
Resource Informatics Group, Inc logo
Resource Informatics Group, Inc SME https://www.rigusinc.com/
51 - 200 Employees
About Resource Informatics Group, Inc
We are a staffing solutions and IT Solutions company that provides you with a platform to find the right fit for your desired job profile. The employment situation is constantly shifting with the changing times, and we are here to ensure that you gather the workforce that compliments your long-term goals. We understand the struggle of the search for talent that accommodates the skills and qualifications for specific profiles, one that blends in with the theme of your organization. We aim to be the best available source for young talent to find their dream jobs, by helping them narrowing down their options to the most suitable work profiles available in the market. At RIG, we consistently work towards creating the latest technology that may not only simplify your work process but also provides you with the most cost-effective solutions. We work hard to make sure that your business strives in the market to be on the top in your field.
See more Resource Informatics Group, Inc offers

Job description

Job Title - Architecture/Design/Development - Application Architect III
Location - Atlanta, Georgia
Job Description: Job Description: • Single point of contact for customer issues or escalations.
• Interact and coordinate with business in understanding the new functionalities to enrichment to the applications.
• To provide high quality Technical support for the suite of Applications and services, to achieve the delivery of agreed levels of services to Client
• Take ownership of Customer issues and to see problems through to resolution
• Able to multi- task and manage multiple demands and projects within deadlines
• Conduct analysis, suggest work around, communicate to stakeholders and drive resolution
• Align service to changing Business needs by identifying and implementing improvements that support Business processes.
• Coordinate with offshore team for day-to-day deliverables.


Candidate should have experience on: -
• Should have prior experience on production support of enterprise applications
• Client facing role and business interactions
• Should have working experience in AWS cloud and services
• Java Spring boot, JDBC,
• Database (Oracle 19c),
• Understanding of Agile framework
• Understanding of DevOps tools like Jenkins, Docker
• Working knowledge of Application monitoring tools like NewRelic, Splunk
Additional Skills:
Skills:
Category
Name
Required
Importance
Experience
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Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

JenkinsCustomer Relationship ManagementNew Relic (SaaS)Oracle DatabasesAgile MethodologyDevelopment SupportDocker (Software)SplunkSQL And Java (SQLJ)Amazon Web ServicesProject CollaborationApplication MonitoringSpring BootDevOps

Other Skills

  • Communication
  • Ability To Meet Deadlines
  • Problem Solving
  • Customer Service
  • Multitasking
  • Analytical Thinking
Are you interested?

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