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Sr Information Technology Administrator

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

ecoATM Gazelle logo
ecoATM Gazelle SME https://www.ecoatm.com/
201 - 500 Employees
See more ecoATM Gazelle offers

Job description

Sr. IT – System Administrator

 

Position Overview 

As the Information Technology (IT) System Administrator you will deliver comprehensive technical support services to ecoATM IT systems that service all employees. This position is a crucial member of the IT Systems team headquartered in San Diego CA. You are a critical member of the IT team and will share responsibility for IT related inventory procurement, system maintenance, and vendor management.

Essential Tasks:

  • Provide hardware and software technical support to end users in collaboration with the IT Systems team.
  • Build highly resilient, high-performance, scalable, and flexible systems
  • Exercise a high degree of responsibility for the processes, systems, and tools you create and manage
  • Make recommendations, justify, and implement improvements using an accepted change control methodology
  • Define, document and follow standards and best practices for systems design, testing, and implementation
  • Drive scripting and automation to develop solutions to common problems
  • Identify, analyze/troubleshoot and resolve IT issues
  • Email administration and support
  • Work on IT budgets regarding purchasing, invoicing and receiving of IT equipment.
  • Testing and usability of new end user systems /solutions.
  • Azure Active Directory user management
  • Fileserver permission management (share drives, One Drive, etc..)
  • Windows servers/Exchange management (until all systems are migrated to O365)
  • Liaison with IT department in Louisville facility for troubleshooting and problem solve issues.
  • Perform network and system administration duties such as setting up network and email accounts and troubleshooting activities
  • Vendor management to all security and IT related vendors. 
  • Support of all IT systems (JAMF, INTUNE, O365, Wireless Controllers, Network Devices, and supporting IT systems in the Cloud.
  • Facilitate the implementation, testing and continuous improvement of preparedness. contingency, emergency response and recovery plans

 

Education & Experience 

  • Bachelor’s degree in information technology, information systems, business or related field preferred.
  • Apple Certified Technical Coordinator/ System Administrator (ACTC or ACSA certification) preferred.
  • 6+ years professional experience as IT support and administration for an office and server systems.
  • Expert knowledge of Mac computers and Microsoft Windows personal computers
  • Python, Bash, PowerShell (or similar) scripting experience preferred
  • Strong working knowledge of Microsoft Servers, Linux servers, Cisco networking and support.
    • Experience troubleshooting and resolving issues related to the following system management programs: Exchange, O365, JAMF, INTUNE, Azure AD, Windows Server, Windows IIS, Windows SQL Server, Cisco Wireless Networks.
  • Some experience preferred with Linux services such as MySQL, Grafana, NGINX, Apache
  • Some experience with configuration management, provisioning, infrastructure as code, and other DevOps concepts and tools.
  • Some experience with In-Tune, JAMF, and Qualys preferred.
  • Networking experience in IPv4, switching, routing, firewalls and HA architecture.
  • Innovate for Growth: Always think about how to make improvements. Don’t be afraid to implement changes that map to business strategy.

 

Knowledge, Skills & Abilities 

  • Expertise in creating repeatable, reliable, scalable systems architectures, with high availability, fault tolerance, performance tuning, monitoring, and statistics/metrics collection.
  • Expert working knowledge, including the ability to setup, configure, upgrade, manage, and troubleshoot, Windows-based systems and services (i.e. SCCM, Active Directory, DNS, DHCP).
  • Lead & Adapt to Change: Thrive in a changing environment and drive operational efficiencies that map to changing needs.
  • Creative approach to problem solving and troubleshooting.
  • Strong communications skills with the ability to communicate with internal/external customers, vendors, management etc. in both formal and informal situations
  • Stay abreast of cutting-edge technology trends.
  • Be organized, detail oriented and thoughtful.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Leadership
  • Creative Problem Solving
  • Adaptability
  • Troubleshooting (Problem Solving)
  • Proactivity
  • Detail Oriented
  • Verbal Communication Skills
  • Organizational Skills
  • Teamwork

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