Position Purpose
This Research Director is responsible for delivering Info-Tech’s research and advisory services to clients, primarily in the domain of IT Financial Management.The successful candidate will provide research and experience-based insight and guidance, helping IT leaders drive measurable results in their organizations. The incumbent will maintain an active pulse on the needs of clients, who we refer to as Members, located globally. They will also need to stay current on industry developments to enable the delivery of exceptional service via calls, workshops and engagements in collaboration with others across our Research Division and organization.
Our promise to youYou will work for a rapidly growing company that understands the importance of supporting employees through flexibility, inclusiveness, learning and development, internal career mobility, measurement of the Employee Experience and actioning on employee feedback, and building strong relationships. What you will do, includes, but not limited to:Lead ITFM Benchmarking engagements.** - Lead and deliver ITFM’s flagship offering - IT Spend and Staffing Benchmarking engagements along with analyst support. - Be a guide for C-suite clients in the IT Financial Management space, sharing insights on how to manage their costs better as well as learnings from their industry on how to improve IT’s cost to value through benchmarking. - Through your expertise, improve the benchmarking service with new ways of representing data and finding opportunities to enhance the insights delivered. - Keep a pulse on what’s happening in the industry around your areas of expertise including upcoming trends and best practices, in part, to assist in your contribution of ideas related to the benchmarking service.
Advisory Calls with Clients - Leading calls with Members to provide an overview of Info-Tech’s published research. - Listening to the information provided by Members and recommending ways they can use the research to work through a challenge or project. - Assist to scope member concerns and direct them to relevant research as well as identify gaps in research products.
Facilitate Workshops - Using Info-Tech’s published research to facilitate a series of activities with Members and their teams. - Throughout the workshop, collecting activity outputs from participants and compiling them into a polished final deliverable for the Member at the end of the engagement.
Cross-Departmental Collaboration & Support - Contributing to Call Advisory, Workshops, and Global Services teams by training peers on published research. - Provide subject matter expertise and feedback to other departments across the Research Division and to partnering Divisions outside of Research, like Sales, Public Relations & Marketing, etc., teams as needed. - Design and build of high-quality keynote/other presentations, and successful delivery of presentations as needed.
To be successful, you will need:Education and Experience - Undergraduate degree required (business or technology preferred). An MA, MBA, or MSc beneficial. - Professional certifications in Finance and Accounting, Project Management, Business Analysis, or other related disciplines considered valuable. - Practical experience (5-10+ years) working in one or more of the following domains necessary: - Corporate Finance - Accounting - Project Management - Experience in project-driven environments. - While the role is not a people management role, experience in leading teams is highly desired given the nature of advisory services offered. - Presentation and facilitation experience demonstrated through prior client-facing engagements important. - History of gaining and maintaining trusted advisor status with management. Strong working relationships with C-suite considered beneficial. - Work Hours Requirements:** Must be available for after-hours work periodically to service APAC clients.
Skills & Attributes - Inclusion - Client Interaction and Facilitation - Knowledge Application, Problem Solving & Decision Making - Project Management - Writing Ability - Business Development - Research - Managing Through Change & Uncertainty - Dynamic Learning Mindset
Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
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