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End User Support Analyst - (Remote)

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Tennessee (USA)
Nesco Resource logo
Nesco Resource Human Resources, Staffing & Recruiting SME https://www.nescoresource.com/
501 - 1000 Employees
About Nesco Resource
Companies need talent. Candidates want opportunities. That's where we come in. We create meaningful connections between companies and candidates, and we've been doing it for over 60 years. Time is money. We take the time to understand the individual needs of employers and job seekers so we can deliver exceptional value to both. We develop long-term relationships based on integrity and trust.Our flexible staffing solutions include contract, contract-to-hire, and direct placement services. We employ specialized recruiters focused in the fields of Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.
See more Nesco Resource offers

Job description

Logo Jobgether

Your missions

URGENT NEED!
This role has the potentialto convert to FTE for the right candidate.
Job Responsibilities:
  • Completing Physician/Facility Adds and Updates - Entering/Updating data from ticketing system request into HomeCare HomeBase application
  • Making updates in HomeCare HomeBase to patient data based on requests through ticketing system
  • Processing Mobile Device orders received in ticketing system - emailing mobile vendor information, using standard templates, from ticket to complete setups.
  • Reaching out to agency workers via email, webex or phone to clarify or confirm information from ticket request.
  • Other projects as assigned that would be related to data entry or basic administrative tasks.
  • Strong customer service skills are required

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Data EntryTicketing ToolsAdministrative SupportHome Care

Soft Skills

  • Customer Service
Are you interested?

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