Regional Account Manager

This position is responsible for maximizing sales opportunities for specific FleetPride Regional Account customers by developing, maintaining, and growing relationships with our large, multi-site Regional Accounts. The Regional Account Manager (RAM) will lead the establishment, negotiation, implementation, and compliance of agreements which drive profitable growth for FleetPride. The RAM will focus on deploying site specific customer strategies and programs to retain existing business, improve penetration and growth share of wallet. The RAM will provide sales leadership to, and partner with field sales & operations leadership and internal FleetPride resources to embed FleetPride’s value proposition and solutions across local Regional Account sites to help customers reduce total cost of ownership. Each Regional Account will generally represent current sales greater than $500K with significant growth potential

DUTIES & RESPONSIBILITIES

• RAM will be responsible for growing and supporting 25-40 regional accounts allowing adequate time to develop relationships with multiple contacts, hold formalized quarterly business reviews, and to promote macro level programs.
• Develop strong relationships across the customer’s organization to influence decision makers at all levels and drive compliance. This includes the customer’s corporate headquarters, key regional maintenance contacts as well as the local maintenance shops in each market.
• Manage and maintain pricing strategy for multiple locations. Expand product categories for greater share of wallet plus conceive and implement new programs to drive FleetPride margin improvement.
• Manage extensive travel based on priorities and be responsible for customer action planning and project management to meet growth objectives.
• Negotiate sound and favorable agreements and or contracts designed to drive incremental business to FleetPride.
• Acts as the primary point of contact to the customer’s corporate office.
• Provide leadership, direction and support to FleetPride Branch Managers, Outside Sales Reps and internal FleetPride resources relative to the strategic and tactical implementation of customer specific programs

EDUCATION & TRAINING

• Undergraduate Degree or equivalent business experience preferred.

Professional Experience:

• Knowledge of MS Excel, Word, and PowerPoint
• Utilization of SalesForce.com and or other CRM tools
• Utilization of virtual meeting tools

Certificates/Licenses:

• Valid driver’s license with clean driving record.
• Proximity to a major airport.
• Willing and able to travel by plane or car often.

KNOWLEDGE & EXPERIENCE

• Minimum of 5 years of experience in heavy duty truck parts industry
• Understanding of the structure of our FleetPride sales force and branches, preferred
• Understanding of the heavy-duty truck business. Prior experience in the heavy-duty industry preferred
• Understanding of quantitative/qualitative analysis
• Understanding of analytical, statistical, and financial processes and procedures
• Strong professionalism, credibility, and interpersonal skills. 

SKILLS & ABILITIES

• Monitoring: Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective action.
• Judgment & Decision making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
• Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Active Learning: Understanding the implication of new information for both current and future problem-solving and decision-making.
• Time Management: Managing one's own time and the time of others.
• Mathematics: Ability to solve simple equations; ability to use mathematics to solve problems.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Coordination: Adjusting actions in relation to others’ actions.

WORKING CONDITIONS

WORK ENVIRONMENT

• Field Based position which reports directly to the Regional Sales Director
• This position requires an autonomous thinker and self-starter that can work in an environment with a great deal of ambiguity, while leveraging the vast resources of FleetPride in a field-based position.
• Manages key supplier & interpersonal relationships to ensure successful program implementation.
• The ability to travel 50% - 70% or more of the time based on the locations of the Regional Accounts.

PHYSICAL DEMANDS

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reaching above shoulder heights, below the waist or lifting as required filing documents and storing materials.
• Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
• Occasional lifting of moderately heavy objects, such as computers and peripherals. 
• Sitting for extended periods of time.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.