E&S Property Underwriting Manager

Our team members at Great American Risk Solutions display strong personal character, integrity, and honesty. We are driven champions of change and focus on results. We emphasize teamwork, collaboration – among underwriting, claims, and shared services teams – and continuous development of interpersonal and technical skills.

We are currently looking for a Production Underwriting Supervisor or a Production Underwriting Manager to write and manage E&S Property accounts in the Great American Risk Solutions Division. This individual will have responsibility for risk selection/rejection, pricing, retention, growth, and profitability per the divisional goals as well as management responsibilities. This position will either be based in our Cincinnati, OH headquarters, which offers a hybrid work environment, or completely remote.

Essential Job Functions and Responsibilities

• Has responsibility for risk selection/rejection, pricing, retention, growth, and profitability per divisional objectives.
  • Uses independent judgment and initiative to support business goals.
  • Maintains a high level of customer service.
  • Analyzes coverage and limit requests and decides what terms to offer.
  • Prices business in accordance with company guidelines.
  • Assesses risk quality and compliance within company guidelines and initiates appropriate loss prevention actions.
  • Orders and screens miscellaneous reports needed in the rating and underwriting processes, such as loss history reports, outside inspections, loss control, etc.
• Develops and maintains effective business relationships with internal coworkers and brokers in order to attract and retain profitable business.
• Visits brokers in order to retain existing accounts, build and maintain business relationships, and develop new opportunities in support of divisional objectives.
  • Interprets, explains, and markets products and services.
• Administers, applies, and may update underwriting rules and guidelines, rating manual rules, and insurance laws and regulations. 

• Oversees employees in functions of the team/department.
• Has accountability for the risk selection/rejection, pricing, retention, growth, and profitability (per divisional objectives) decisions made by members of the team/unit.
  • Empowers employees to use independent judgment and initiative to support business goals.
  • Oversees analysis of coverage and limit requests and decisions for what terms to offer.
  • Ensures business is priced in accordance with company guidelines.
  • Assesses risk quality and compliance within company guidelines and initiates appropriate loss prevention actions.
  • Ensures that appropriate reports are available, accessed and appropriately used for rating and underwriting processes.
• Oversees the development of productive agency plant(s)/territory(ies).
  • Accountable for the development of marketing plans for assigned territory(ies), taking into consideration the strengths and weaknesses of the agency plant(s) and competitors, divisional objectives, and overall market conditions.
  • Oversees staff in prospecting, appointing, and managing Wholesale Broker relationships and in achieving production and profitability objectives.
  • Oversees the development and execution of Wholesale Broker action plans for achieving individual Broker objectives.
  • Ensures timely review and analysis of agents' production and loss results and that appropriate corrective measures, including modification or cancelation of Broker appointments, are implemented.
  • Oversees resolution to problems between company and producer.
• Oversees the responsibility for marketing company products and services to existing and prospect agencies.
  • Serves as a technical expert in and ensures staff is able to interpret and explain products, facilities, practices, and services.
  • Gathers, analyzes, and maintains competitive information.  Makes appropriate recommendations based on competitive landscape.
• Ensures that effective business relationships with internal and external customers/coworkers are developed and maintained in order to attract and retain profitable business.
  • Serves as a technical expert in interpreting, explaining, and marketing products and services.
  • Identifies opportunities for and may spearhead development of new business and/or programs.
• Ensures the provision of excellent customer service.  Develops and monitors management reports on service levels, activity, and customer experience.  Makes appropriate recommendations for and implements improvements.
• Analyzes competitor’s actions, Brokers’ activities, and market conditions and activities for opportunities.  Develops and implements marketing plans to increase volume and profitability in support of divisional objectives.
• Oversees and/or ensures the administration, application, and updates to underwriting rules and guidelines, rating manual rules, and insurance laws and regulations. 
• Analyzes quality and quantity of risks underwritten and prepares reports to communicate this information.
• Ensures that the team meets performance targets.
• Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management.  Ensures new members of the team receive proper training.
• Performs other duties as assigned. 

Job Requirements

• Bachelor’s Degree or equivalent experience in Liberal Arts, Business or a related discipline.
• Generally, 7 to 10+ years of years of Excess and Surplus (E&S) Property underwriting experience, including 3 to 5 years of leadership experience. 
• Experience with Recycling, Woodworking, and Light Manufacturing Risks preferred.
• Primary and Lead Quota Share Experience preferred.
• Completion of or progression towards Chartered Property Casualty Underwriter (CPCU) designation, is a plus.
• Ability to travel to visit with brokers.
• Must have strong communication skills to build and leverage excellent customer relationships and to successfully market products and services.
• Must have strong hands-on experience with various computer systems including rating systems, MS Word and Excel, Outlook, etc.
• Ability to travel to Cincinnati 5-6 times a year.