Job Description
Senior Manager, Dealer Training & Productivity
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
The Global Dealer Training & Productivity team helps dealers work smarter, not harder, with targeted training, data, strategy and more. Together, our team:
- Ensures dealers have the content and training they need when they need it. Our focus is delivering unified coaching, a data-driven ecosystem and new productivity technologies so the right content, by the right people, reaches them at the right time.
- Helps dealers become more strategic in diagnosing gaps and developing solutions
- Equips dealers with what they need to succeed and help them develop into trusted advisors to customers
- Works with dealers to improve business metrics, lower turnover, and increase customer satisfaction
- Responds to a shifting customer base with diverse preferences to transform customer experiences
Responsibilities
What you'll do...
The Senior Manager, Dealer Training & Productivity will have the primary responsibility of helping us build our on-Demand digital programs for the Dealer Training and Productivity department. This candidate will manage a team of program managers who are dedicated to developing content on Ford and Lincoln vehicles and products, and for Ford dealers and customers. They will help us reimagine how people learn about our vehicles, products, and services. The candidate should be a creative ‘outside the box’ thinker undaunted by subject matter, audience, or delivery method. They should not be afraid to think big. They should be a maker who can guide and coach their team to follow their inspiration from concept to prototype and into production. This individual should be equipped with an always expanding creative toolkit, constantly innovating and looking for the next best way to deliver the training experience.
This candidate is passionate about building and delivering leading edge enablement and training programs. They should enjoy managing people and helping them grow into the best version of themselves to meet the vision of tomorrow. They must be engaging, undaunted by the topic, the audience, or the method in which it’s delivered. They’ll bring creative solutions that match wits within the rapidly changing automotive industry.
The position is Remote, with flexibility to travel as needed. **
Qualifications**
You'll have...
- Bachelor’s degree
- 10+ years’ experience in building and managing of training and enablement programs, including all aspects of the content creation progress, from scoping to building to deploying
- 5+ years in people management experience, ideally in the training and enablement discipline
- 1+ years' Experience in delivering programs though modern enablement platforms such as Mindtickle, Brainshark, Allego, or the like
Even better, you may have...
- Experience creating video-based training programs
- The ability to think differently and constantly reinvent
- Ability to strategically leverage proficiency data to inform programmatic decisions
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://fordcareers.co/LL5NonHTHD
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
