Remote Infrastructure Program Manager RPO

Lead program manager monitoring needs to understand infrastructure operation, business continuity planning, path2produciton programs, understands RTO/RPO, failover and recovery process.

Lead program manager monitoring requires;

• Worked as a technical project management in major transformation projects

• Good understanding and experience with the ITIL framework, specifically with best practices in incident and event management.

• Production Monitoring Assurance Engineer

• Seasoned Lead program manager, with strong presentation skills,

• Understands infrastructure operation, business continuity planning, path2produciton programs, understand RTO/RPO, failover and recovery process.

• Able to track large scale infrastructure projects including deliverables, timelines and execution co-ordination.

• Strong communication and presentation skills

• Agile development and SaFe practice experience

• Understanding jira and other lean project management toolkit

• Good MS office knowledge

• Hybrid

Nice to have:

• AWS practitioner certifications - a plus

• ITIL V3/V4 certifications - a valued plus

• Analytical skills

Lead program manager monitoring duties:

• Manage Enhanced Monitoring Project delivery Responsible for managing delivery timeline, collaboration with stake holders, identifying technical deliverables, resolve issues

• Conduct Agile Scrum calls and manage project through daily huddle, stand-up calls and track work through jira.

• Manage project budget and teams workload.

• Define production assurance requirement including path to production Responsible for defining Non-functional requirements Responsible for reporting and metrics collection

• Responsible for user demos and management updates.