As the project manager, you will be responsible for client servicing and operations for clients based in the North and South American Regions. This is a Work Remote role and requires telephonic support for North America. You will be part of the world-class international service delivery team of Globibo. You will work with outstanding colleagues to handle challenging projects spanning different countries, customers, and services. As members of the Delivery Centers, you will coordinate projects from the biggest companies and brands in the world. Together with our international sales and account managers, you will drive translation and interpretation projects as well as training workshops, and language courses.
Project Managers are part of the world-class international Service Delivery Team of Globibo. Join hands with outstanding colleagues to handle challenging projects spanning different countries, customers, and services. As members of the Delivery Centers, you will coordinate projects from the biggest companies and brands in the world. Together with our international sales and account managers, you will primarily drive translation & interpretation projects, Recruitment, and Vendor Management.
Managing end to end sourcing of Localization services
Manage all recruitment activities for new linguists
Assist sales team with client proposals and manage the test translation process within delivery team
Evaluate and maintain data integrity of vendor databases, records, templates, instructions, training materials, procedures and other related documents
Continually develop creative ways to source new vendors
Identify vendors who meet targeted guidelines, negotiate rates and other work arrangements and identify opportunities to develop strategic pricing models
Ensure there is a queue of pre-selected vendors that are suitable for future (short to long term) projects depending on constantly changing needs
Maintain awareness of industry standards, practices, tools, and resources regarding vendors and propose revisions to company direction, operation and policies accordingly
Project Management
Determine project scope with Account Managers (or clients)
Drive resource allocation and handover
Ensure Quality Standards of project are met
Manage Customer Interaction and Change Management
Develop relationships with partners to foster reliability and productivity
Planning the project by understanding the scope, determining the resource and developing the project schedule.
Executing the project according to the project plan/timelines/schedules
Managing complex projects for corporate and public sector clients ensuring quality delivery on time and in budget
Maintaining records as required and adhering to ISO procedure and requirements.
Troubleshooting and analyzing root cause in order to initiate improvements
Qualifications and Skills
Pyramid Resource Solutions
Nissan Motor Corporation
WeHunt
Altisource