**Title: System Engineer
Duration: Initial 3 Months
Location: Remote- 100%
Compensation: 50/hr
Work Requirements: US Citizen, GC Holders or or Authorized to work in US
Title: System Engineer**
Platform Engineering is responsible for the implementation, 24x7 operational support, automation, availability, and performance management of the cloud platforms and the on-premise virtualization platforms and virtualization infrastructure.
The candidate is required to support engineering team projects and facilitate technical design discussions as well as troubleshooting activities. This candidate is also responsible to work with multi-disciplined IT technical teams to interface and manage infrastructure, automation, and applications in both the private and public cloud with a focus on (but not limited to) AWS and Microsoft Azure. They need to contribute valuably to the evaluation of application and infrastructure cloud readiness, work on cloud migration plans to support on-premise moves/migrations to a cloud service (i.e. IaaS or PaaS) as well as the long-term management of the Cloud infrastructure associated with these applications.
Candidate must have a strong and broad foundational IT skillset including support of Azure server virtualization environments, Linux and Windows Operating Systems (in both on-prem and cloud deployments), server configurations and baselines (including networking, storage and security principals, automation tools (i.e., Ansible, Terraform). The candidate must also have a strong understanding and working knowledge with critical IT services such as Active Directory/Azure Active Directory, DNS, Virtualization (VMware/Hyper-V), IaaS, PaaS, Containers, Automation, Azure Marketplace.
Responsibilities include working with server teams as well as with other IT teams to collaborate on designing and implementing cloud infrastructure services. This is a highly technical cross-functional role that understands all components of IT infrastructure (operating systems, network, compute, storage, security, etc.), and knows how to integrate and automate each of the components using automation tools, like Ansible, and being able to integrate these with ServiceNow to build workflows for automated server/system/infrastructure builds/deliveries. **
Essential Functions**
Public Cloud & Virtualization Services Management:
- Storage and backup infrastructure specialist.
- Familiar with backup/recovery technologies
Familiar with software. We use Avamar, but familiarity with other software like Veeam, Commvault, Rubrik, Veritas or other, may be fine
Familiar with hardware deduplicating/compression storage. We use Data Domains (physical and virtual editions), but familiarity with others like ExaGrid, Quantum or other, may be fine.
- Working knowledge of storage technology. We use NetApp and PureStorage, but others including HPE, Dell/EMC (VNX, Unity, ExtremeIO), Infinidat, DDN or other, may be fine
- Familiarity with VMware. Must be able to troubleshoot snapshots, change block tracking and other nuances related to backup technologies and storage technologies. vCenter, ESXi, vROPS, Distributed vSwitches
- Familiarity with storage switch topology/technologies. We currently use Cisco and Brocade, but practically any other switching/networking knowledge (TCP/IP and OSI model) should work.
- Familiarity with Operating Systems including RedHat Linux and Windows. Must be able to manage, troubleshoot, deploy
- Familiarity with replication technology including SAN to SAN, Zerto, Site Recovery Manager, etc
- Help to build and maintain a hybrid cloud infrastructure design incorporating the on-premises VMware Platform with large cloud providers such as Amazon Webservices (AWS) and Microsoft Azure.
- Collaborate with multi-disciplined technical teams to manage and monitor applications in large cloud environments.
- Contribute to the evaluation of application cloud readiness while also working on migration plans and long-term management of applications.
- Work with Architecture to design Cloud platforms to support the highest levels availability, performance, security, and agility.
- Working knowledge of ITIL and change management practices
- Implement process and procedures as well as the creation and maintenance of Standard Operating Procedure (SOP) documentation enhancing and standardizing the support of the Cloud Platforms on documented best practices.
- Focus on automation
- Ensure that each cloud platform complies with well-established policies, standards, licensing agreements and configuration guidelines.
- Administer/Support DNS infrastructure across all environments.
- Assist in administering Active Directory for the highest levels of security and availability.
- Understand and apply new technical skills through a combination of research, instructor lead training and self-training.
- Lead the review, design and implementation of new technologies that improve infrastructure or reduce cost.
- Provide excellent customer service to all customers, both internal and external. Exhibit poise and confidence when working with and communicating to our customers and vendors.
- Act as an interface to members of the IT infrastructure team, keeping management and peers informed, and disseminating information as needed.
- Utilize strong troubleshooting capabilities to diagnose and resolve problems and escalate to next level of support as necessary.
- Working knowledge of agile-sprint and traditional waterfall project management methodologies. Ability to track and report on status of projects assigned.
- Assist in problem management and root cause analysis.
- Familiar with change management concepts/processes.
- Work independently and cross-functionally with others to resolve problems. Teams may include internal associates as well as outside contractors/consultants
- Ability to collaborate to solve technical problems across teams.
- Excellent communication skills both written and verbal.
- Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Scope
- Working hours
- General hours, 8-5
- Nights and weekend support/deployment
- On shift rotations
- Escalation support on-call, 24x7 (2 week cycles)
- Monthly patch management rotation
- Supporting
- New deployments/configurations
- Migrations
- Escalation
Supervisory Responsibility
Individual Contributor - Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff as well as self-manage projects from inception to completion. May lead a team of matrixed resources. **
Qualifications**
Education Level: Bachelor's Degree in Information Technology or Computer Science. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. **
Experience**
- 5 years software, hardware and/or systems engineering related experience
- Preferred AWS/Azure/VMware certifications
- Must have cross platform enterprise experience across IT (Server, Network, Storage, Security)
Our Benefits Package Includes
- Competitive weekly pay
- Comprehensive medical benefits
- 401(k) retirement plan
- …and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
_INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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