The qualified candidate must have extensive experience working in a technical sales support role selling to enterprise software buyers or experience in a Sr. technology executive role, strong communication, technical and analytical skills and proven problem-solving experience handling complex and challenging situations in a professional, timely, and thorough manner. The ideal candidate is self-motivated, a self-starter and driven to provide the highest quality of support to the sales team and external customers. The qualified candidate will also have a high level of interest in technology, enterprise software and the human capital management technology space along with extensive knowledge in cloud based software and service delivery models.
Essential Duties and Responsibilities:
- Provide front-line technical, product and process support for internal sales team members and external customers with a high degree of satisfaction and technical expertise
- Complete technical sections of customer submitted requests for proposal
- Assist in maintaining request for proposal question and response answer bank
- Participate in prospective customer calls sharing information on UKG’s products and technology during the sales cycle
- Assist in conceptual architectural design of integrated systems including customer on-premise and/or cloud based solutions such as ERP, time & labor, planning/budgeting/forecasting, analytics, etc… with the UKG suite of applications
- Provide prospective customers with information about UKG’s products and technologies, demonstrating how our solutions align with their business strategy and use of technology systems and architecture to achieve organizational goals
- Provide technical product demonstrations and assistance to Solutions Consultants in support of functional prospective customer demonstrations
- Ongoing knowledge transfer, training, and support of team members
- Drive process and product improvement
- Acquire, maintain, and expand knowledge of all aspects of UKG products and services
- Drive sales enablement
- Strong analysis, task management and time management skills
- Self-motivated, self-starter with the ability to work autonomously
- Excellent consulting skills
- Strong organizational and problem-solving skills
- Ability to balance multiple priorities
Required Qualifications/Skills:
- Minimum of 1 years Experience selling enterprise software solutions to Sr. Information Technology and executive leadership
- Minimum of 2 years in a technical consulting sales or enterprise architect role, preferably in the human capital management or ERP space
- Very strong presentation skills and the ability to demonstrate confidence and expertise when presenting in front of a group
- Extensive experience of Software-as-a-Service delivery models, private and public and hybrid cloud deployments
- Proven leadership within a sales or IT team; ability to coach, train, mentor and lead others
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.
UKG will reasonably accommodate employees with disabilities as defined by the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) and other appropriate statutes. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact accessibility@UKG.com.
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