Senior Site Reliability Engineer - 3rd Shift

About The Role

At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. This a 3rd Shift position; 4pm - 1am CT.

Location – we are flexible on remote working, if you are in the USA and in one of the following states: TX, FL, NC, GA, ME, CT, KS, VA, and CA. NinjaOne has physical offices in Austin, TX and Tampa, FL. **

What You’ll Be Doing**

• Diagnose and resolve complex application and infrastructure issues.
• Participate in our 24x7 on-call rotation, SCRUM, and deployment planning.
• Improve availability and reduce customer impact using observability tools.
• Ensure best-practice and security-minded architecture by influencing design decisions.
• Create and maintain technical documentation and SOP’s.
• Develop software, scripts, or tooling to improve efficiency and reduce delivery time.
• Other duties as needed.

About You

• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering or other related technical degree.
• 7+ years’ minimum experience in DevOps or Site Reliability Engineering
• 3+ years minimum experience in C++ or Java development experience
• Expert+ level Linux administration, scripting, and troubleshooting
• Thorough knowledge of Observability (New Relic, Splunk, DataDog)
• Comprehensive experience with AWS (Amazon Web Services) and its tools
• Extensive experience with cloud automation and infrastructure-as-code, primarily CloudFormation but also including Terraform, Helm and Ansible
• Experience with containers, Kubernetes and distributed microservice architectures
• Passionate about automation, security, and self-service
• Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
• Effective communication skills, both verbal and written.

About Us

NinjaOne is a leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past three years. **

What You’ll Love**

We are a collaborative, kind, and curious community of technologists.

We honor your flexibility needs with full-time work that is fully remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement. **

Additional Information**

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO.

#BI-REMOTE

#BI-HYBRID