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Remote Work At Home - Entry Level - Administrative Assistant

fully flexible
Remote: 
Full Remote
Contract: 
Salary: 
36 - 50K yearly
Work from: 

Offer summary

Qualifications:

Customer-focused mindset, 1 year of Call Center, Sales, or leadership experience, Strong computer skills with dual monitor experience preferred, Excellent verbal and written communication skills.

Key responsabilities:

  • Attend challenging calls transferred from Tier 1 agents
  • Assist with customer concerns and troubleshoot issues
  • Verify data through a set process
  • Document customer inquiries and resolutions while meeting performance metrics
Work Out World logo
Work Out World Health, Sport, Wellness & Fitness SME https://www.workoutworld.com
51 - 200 Employees
See more Work Out World offers

Job description

Full Job Description

Remote Administrative Assistant

$19.00 - $26.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our Administrative departements.

Individuals who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization.

Why apply to be an Administrative Experience Associate at HOLLIS&REED :

Uncapped earning incentive

Availability to work between the hours of 10:00 am and 7:00pm central time

Permanent work from home position

All computer equipment provided

Full Time

A comprehensive and highly competitive benefits package

Dental Insurance

Health Insurance

Vision Insurance

401K

Paid Time Off

Paid Emergency Time Off

Whats a typical day as a Administartive Experienced Associate? You will start by :



Receiving challenging calls transferred from Tier 1 agents.

Assisting and troubleshooting customer concerns

Verifying data and information using a verification process

Addressing customers questions while displaying exceptional customer service skills

Documenting both customer concerns and solutions

Meeting or exceeding all managed metrics

Keeping your community safe and making a difference

This job might be an outstanding fit if you:

Are an ambitious customer focused individual

Have the ability to handle stressful customer interactions

Have one year of Call Center, Sales, or leadership experience

Have strong computer skills with dual monitor experience preferred

Display excellent verbal and written communication skills plus problem-solving skills

Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs

Are be able to work from home with internet in a quiet area

Have your computer connected to the internet via an Ethernet cable or Wi-Fi)

Equal Opportunity Employer

It is and will continue to be the policy of HOLLIS AND REED to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Stress Management
  • Problem Solving
  • Non-Verbal Communication
  • Teamwork

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