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Telesales intern

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Willingness to take initiative and work independently, Able to handle rejection positively, Strong communication skills, attention to detail, and passion for IT, Fluency in English is a must; additional proficiency in Malay and/or Mandarin is a bonus.

Key responsabilities:

  • Promote and share information of IT cloud solutions through telesales
  • Identify customer needs and offer appropriate cloud solutions
  • Conduct telesales with professionalism, handle queries, and assist in resolution
  • Aid in arranging meetings between prospects and Sales Lead and meet KPIs
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BasicBrix Startup https://basicbrix.com/
11 - 50 Employees
See more BasicBrix offers

Job description

Jobscope

  • Promote IT cloud solutions and share product information through phone calls
  • Identify potential customers and their needs and market the right cloud solution based on identified needs
  • Conduct telesales activities professionally, respond to customer queries and anticipate customer needs while facilitating resolution of problems
  • Aid in setting up meetings between prospects and the Sales Lead
  • Achieve individual call and performance KPIs
  • Ensure that all telesales-related updates are properly recorded
  • Work closely with Sales Lead to develop in implementing sales strategies to achieve committed products targets
  • Constantly communicate with the Sales Lead in regards to relevant feedback and insights from prospects

Who are we looking for 

  • Independent self-starter willing to take initiative
  • Able to face rejection
  • Sales-driven with positive attitude
  • Excellent communication skills (persuasive, confident and convincing)
  • Keen attention to details
  • Passion for IT and Cloud Computing is a plus
  • Prior sales experience is not required. Regular training will be provided

Language requirements

  • Ability to speak and write fluently in English is a must
  • Ability to speak Malay and / or Mandarin is a plus
    

Required profile

Experience

Spoken language(s):
EnglishMalay
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Customer Service
  • Detail Oriented
  • Information Technology

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