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Hardware Support Engineer

extra holidays
Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
Mongolia

SCC LLC logo
SCC LLC Human Resources, Staffing & Recruiting SME https://www.scc.mn/
201 - 500 Employees
About SCC LLC
Established in 2011 in Ulaanbaatar, we are a Global Recruiting and out-staffing company specializing in energy, IT, financial services, logistics, satellite & space and manufacturing.
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Job description

Job title: Hardware Support Engineer

Company: International IT Infrastructure Company

Area: Ulaanbaatar, Mongolia

Responsibilities:

  • Investigate and resolve technical problems that arise. Work on tickets with customer company engineers. Close incidents within agreed SLA.
  • Identify and propose solutions to meet business requirements.
  • Work closely with engineers in Mongolia and overseas and peer architects to deliver the technical solution design and specifications.
  • Support in implementing part or all of the technical solution to the client, in accordance with an agreed technical design.
  • Support partners and end users by writing and maintaining comprehensive technical specification and RFP documentation.
  • Make recommendations and deliver the technical presentations to the partners and customers.

Requirements:

  • 3+ years of professional experience as system engineer, infrastructure engineer.
  • Bachelors degree or higher in Computer Science or related studies
  • Experience with hardware maintenance
  • Good knowledge of networks and protocols
  • Working experience with servers, storages and networking equipment

Contact: +976 8024-6263; telmen@scc.mn

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Server FarmsStoragesNetworking HardwareNetwork ProtocolsComputer Maintenance
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