Job description

Wholesale Lead - Espresso Machines & Coffee Equipment

A little about us:

Pro Coffee Gear is a rapidly growing coffee equipment e-commerce company based on our 20 acre ranch in Austin, Texas. We aim to make it easy for our clients to equip their business or hobby with high quality coffee equipment while spending less. On the client-side, we do this by pairing delightful online purchase experiences with expert 1-1 consultations. On the operations side, we've built deep experience across the equipment spectrum, and a proprietary process for refurbishing espresso machines. We don't simply move boxes. We aspire to be the foremost technical experts in coffee equipment, and to leverage that expertise to help our clients succeed for the long-term. We support this mission with continual training, outstanding aftersales support, and one of the largest equipment and parts selections in the country. We're looking forward to having you grow with us!

Our Culture:

Our team thrives in a relaxed yet professional environment. We take pride in our work, balancing hard work with enjoyment. Our passion for coffee and its equipment drives us, and we delight in helping our clients discover the perfect brew. Our commitment to quality and proactive problem-solving ensures a smooth operational process, minimizing after-sales issues. We view challenges as opportunities for growth, focusing on learning and improvement.

About the Role:

We are seeking a Wholesale Specialist who will play a pivotal role in expanding our wholesale operations, specifically focusing on espresso machines and coffee equipment. This role will involve developing and managing relationships with wholesale clients, understanding their needs, and providing tailored solutions. Your expertise in coffee equipment will be instrumental in guiding clients through their purchasing decisions, ensuring they receive the best equipment for their requirements.

Role Requirements:

Proven experience in sales or wholesale, with a minimum of three years in a relevant role.
Demonstrated achievements in past sales or wholesale positions, such as meeting or exceeding sales targets, successfully launching new products, or expanding client bases.
Experience in the coffee equipment industry is highly desirable but not mandatory.
Excellent communication and relationship-building skills.
Ability to negotiate and close deals effectively.
Experienced in CRM tools such as Hubspot.
Organizational skills and attention to detail.
Good understanding of espresso machines and coffee brewing equipment is a bonus.
Preferably located around Austin area.

Attitude and Preferences:

Motivated by the potential for growth and improvement.
Enjoys working as part of a team and contributing to its success.
Open to feedback and committed to personal and professional development.
Ability to empathize with clients and provide exceptional service.
A passion for coffee and its related equipment.

Responsibilities:

Develop and maintain relationships with wholesale clients.
Provide expert advice and recommendations on espresso machines and coffee equipment.
Manage the entire sales process, from initial contact to after-sales support.
Collaborate with the warehouse team to ensure timely and accurate order fulfillment.
Stay updated on the latest trends and advancements in coffee equipment.

Join Us:

At Pro Coffee Gear, we embrace diversity as a cornerstone of our strength and innovation. We're committed to an inclusive environment where everyone's unique perspective is valued and respected. If you're passionate about coffee and eager to contribute to a dynamic team thats shaping the future of coffee equipment, we invite you to join us. We encourage candidates of all backgrounds to apply and help us drive excellence in the coffee industry.

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