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DANISH SPEAKING|Euro 1.500 per MONTH!-Customer Service for Singapore Airlines

75% Flex

Remote:

Full Remote

Contract:

Full time

Work from:

Greece, Singapore

Offer summary

Qualifications:

High level of fluency in Danish, Customer service experience preferred, Strong verbal and written communication skills in English, Experience working in hospitality/travel/airline industry is a plus.

Key responsabilities:

Communicating with customers to address queries on tickets, fares, or schedules
Entering customer details for ticketing purposes and record maintenance
Explaining boarding procedures and rules, processing refunds, and detailing fees and charges
Handling challenges faced by customers regarding lost or damaged tickets or reservations

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup https://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Your missions

Join our customer service team for Singapore Airlines, one of the worlds most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience!

In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Danish-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.

If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece!

At Teleperformance Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 109 nationalities is what makes us what we are: the indubitable leader in our field.

Some of the daily tasks well entrust you with:

Communicating with customers to answer questions about tickets, pricing, or flight schedules
Entering customer information in our system to issue tickets or update records
Explaining rules and procedures to passengers prior to boarding flights
Processing refunds for lost or damaged tickets or reservation errors
Explaining applicable fees and taxes for each ticket

Well love it if you have:

High level of fluency in Danish
Good communication skills in English
Customer service experience preferred
Strong verbal and written communication skills utilizing active listening
Experience working in hospitality/travel/airline industry is a plus
The ability to learn and adapt to new software technologies

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Fully paid training by certified instructors

Required profile

Experience

Spoken language(s):

DanishEnglish

Check out the description to know which languages are mandatory.

Hard Skills

Hospitality Travel Management Aerospace Industry Experience Writing

Soft Skills

Customer Service
Interpersonal Skills
Verbal Communication in Japanese

Are you interested?

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