Offer summary
Qualifications:
6 months of customer service experience., Studying accounting, economics, admin, or related fields; tech backgrounds also considered., Curiosity to explore beyond obvious, analytical thinking, and proactivity., Strong communication skills (both verbal and written), empathy, attention to detail..Key responsabilities:
- Supporting users in payment processes through chats or calls.
- Managing payment issues, escalating cases during need.
- Providing timely responses, handling subscription changes, and troubleshooting banking problems.
