Offer summary
Qualifications:
3 to 5 years of Customer Support experience, Flawless English communication skills, Ability to simplify complex issues, Empathy, flexibility, and self-motivation.Key responsabilities:
- Respond to customer queries promptly through email, chat, or phone
- Identify and assist with customer needs and product features
- Analyze and address product malfunctions, update databases
- Follow up on technical issues, gather feedback, and coach team