Role: Care Coordinatornbsp;
Location: India, RemoteWork from Anywhere in India
Minimum Qualification: Bachelors degree in any related field
Indicative Experience: 5Years
Domain: Healthcarenbsp;
Customer Profile: Patients amp; Providers Globally
Other benefits: Health Insurance, Provident Fund, Life Insurance, 24x7 Health Desk
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Aboutnbsp;nbsp;the Company:
Our mission is to offer our patient subscribers peace of mind, and drive better clinical outcomes for care givers who use our products.
HealthOk Global is headquartered in US with a global presence including India. Our dedicated team of experts is driven to enhance the experience for patients and healthcare providers, providing 247 health support.
Our organization focuses on making healthcare accessible through the integration of technology and services. Our wide range of services and activities include:
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;24x7 Health Line and remote monitoringnbsp;
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Preventive and Wellness carenbsp;
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Appointment Management video consult and telemedicine,nbsp;
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Arrange hospital visit, admission, postdischarge care, coordination for physiotherapy, ambulance, insurance, medicine, supplies etc.
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Anytime access to member Health Records and health status by authorized family membersnbsp;
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Patient App daily reminders, health chart, health history, care plan, scorecard, activity trends, doctor appointment etc.nbsp;
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Message and email alerts and updates for important and critical health events
With Technology as underpinning to our service offering we specialize in streamlining healthcare processes for both caregivers and patientssubscribers.nbsp;
We offer a flexible working model of Work from Anywhere WFA. In addition, you have the freedom to decide your work timings; all we prioritize is the outcome.
We value and celebrate talent, creating opportunities for continuous growth both within and outside the company. Our core principles of Trust, Effective Collaboration, and Pride in Ownership, Outcomes Orientation, and Fun at Work enable a fulfilling and rewarding work environment.
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Job Summary:
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;We are seeking experienced Care Coordinators with a minimum of 5 years of experience in healthcare coordination or related roles to join our team in India.
Position Description:
As a Care Coordinator at HealthOk, you will be responsible for facilitating seamless and coordinated care for our patients. Your responsibilities will include:
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Managing patient appointments and followups using our advanced electronic medical record system
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Coordinating with healthcare providers and other stakeholders to ensure timely and appropriate care delivery
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Assisting our international patients in navigating the healthcare system and addressing their concerns
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Providing guidance to patients and their families on treatment plans and available resources
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Maintaining accurate and uptodate records of patient interactions and care coordination activities within the electronic medical record system
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Participating in quality improvement initiatives to enhance care coordination processes
Required skills:
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Bachelors degree in any related field
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Strong organizational and multitasking abilities
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Excellent communication and interpersonal skills
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Knowledge of healthcare systems and processes
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Proficiency in using electronic health record systems
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Ability to work effectively as part of a multidisciplinary team
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;We value diversity and encourage candidates proficient in multiple languages, including Hindi and English, to apply
nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Preferred language Hindi, English, Malayalam, Tamil, Telugu, Kannada,nbsp;Marathi.
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HOK Values:
Trust nbsp;At HealthOk, we assure you that we will take care of you without any restrictions. Our commitment is to cater to your needs and provide the best possible care.
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Purpose nbsp;Our purpose is to serve as your 247 assistant, partner, and guide throughout your health journey. We are dedicated to helping you achieve and maintain good health.
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Focus nbsp;We promise to deliver simplified health assistance, making your healthcare experience more convenient and accessible.
