Kickstarter is the go-to crowdfunding platform for creative projects across everything from film, games and music to art, design, and technology. Fueled by the support of our team, our mission to help bring creative projects to life has been a core tenet since our inception in 2009.
As of November 2023, we have helped more than 249,000 creative projects reach their funding goal with pledges totalling more than $7.6 billion dollars. We continue to be committed to the growth and success of not only our community, but our team as well. Rooted in shared values, Kickstarter sees team members as whole people, giving every individual the autonomy and space to participate in decisions that impact them.
Kickstarter is seeking an experienced and strategic leader to join our team as Senior Director, Trust & Safety.
This role will lead our Trust & Safety team and be responsible for promoting trust on the Kickstarter platform, driving our strategy and execution of our fraud, risk and user compliance functions. The ideal candidate is someone who can build on Kickstarter’s established and trusted practices to proactively develop innovative and impactful policies and rules to safeguard our platform and ensure a secure and trustworthy and quality experience for our community.
This role reports to our Chief Legal Officer and will work closely with other business leaders to ensure a best in class customer experience.
The salary range for this role in the United States is $175,000 - $200,000.
What You'll Enjoy
- A fully remote workforce with plenty of opportunities to get to know your colleagues
- 100% employer-paid health plan offerings
- 16 paid vacation days, 10 sick days, and a company-wide winter break between Christmas and New Years
- 25 volunteer hours each year to give back to your community
- 16 weeks of parental leave plus fertility/family planning resources
- Kickstarter currently operates with a 4-day workweek, a model that aligns our belief in a healthy work-life balance and gives staff the space to be more than their work
- Incredibly talented and inspiring colleagues who know how to blend their creative endeavors into their work
Our Fully Virtual Team
We’re currently able to support employees based in the following US locations: CA, CO, CT, FL, GA, IL, MA, MD, NC, NJ, NY, OR, VA, and WA. We're also able to support employees in the United Kingdom and Canada (Ontario & British Columbia). If you live in—or are willing to move to—any of these locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description.
Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
Reminder to applicants: Authentic communications from Kickstarter will always originate from official Kickstarter email domains (@kickstarter.com). Exercise caution and verify the legitimacy of anyone who claims to be representing Kickstarter on other platforms.