Offer summary
Key responsabilities:
- Coordinate product orders, prepare invoices, and manage wholesale distribution logistics,
- Support the maintenance of customer relationships and assist in event execution for clients,
Landen is an organic skincare brand established in Denmark, Copenhagen in 2020. We create hair and body care products made from botanical ingredients. With gentle, yet effective formulations and a focus on minimalist design Landen believe in encouraging positive habits of wellbeing.
About the role:
We have an exciting opportunity for a Wholesale Coordinator to join our Landen Team. The Global Wholesale Coordinator is responsible for the administration and logistical support to the Wholesale Department. You will be providing customer service to the Wholesale accounts and support the growth of the Wholesale department. You are energetic, enthusiastic and have a genuine passion for customer service. You show a balance of professionalism, warmth and strong product knowledge to assist in the day to day with confidence. You will be reporting to the Global Wholesale Manager.
Responsibilities:
Order Management Order entry and processing. Actioning production updates and order cleaning/preparation prior to launch.
Invoicing/Accounts receivable: - Invoicing and accounts receivable management and related admin.
Wholesale distribution- Coordinating wholesale distribution operations including in-season stock requests and returns.
Logistics - Liaising with and supporting warehouse team on dispatch of orders.
Reporting & Analysis Assisting in the preparation of monthly & seasonal reports, including analysis of sales figures and best / worst sellers. Assisting in the reporting on key wholesale KPIs and sales results.
Internal and External Relationship Management Working closely with key departments to ensure the needs of the wholesale accounts are met. Building strong relationships with key accounts globally to maximise and deepen relationships and future partnership opportunities. Nurturing internal relationships across all departments and stakeholders of the business.
Sales- Assisting the Global Wholesale Manager in wholesale indent sales & re-orders. Assisting in event execution, and any special projects. Assisting the booking of clients in for season sales. Supporting customer orders to ensure that they meet deadlines. Assisting in the review of orders and ensuring they are correctly processed.
Relevant skills & attributes:
* Prior experience in similar role is a plus
* High level of verbal and written communication and interpersonal skills.
* A true collaborator with the ability to work autonomously.
* Motivated, self-disciplined and shows initiative.
* Strong computer skills required (Excel)
* High attention to detail and accuracy.
* Ability to problem solve, prioritise and multitask in a dynamic environment
What we offer:
* Competitive remuneration and salary packaging options.
* Commitment to diversity, inclusion, health and wellbeing of our people.
* Gym membership & health insurance
* Flexible and hybrid working environment including tailored hours, remote working, career breaks, study leave, generous paid parental leave and leave purchase plans.
Wed love to hear from you
If you meet a number of the requirements, but not all, we encourage you to submit your application. We highly value diverse life experiences and perspectives and were open to adapting the role to suit the right person. You can learn more about working with us on LinkedIn [link removed]. Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Landen is not responsible for any fees related to unsolicited resumes.
Landen is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.
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