Senior Backend Software Engineer
What You’ll Be a Part Of:
ActionIQ is a leader in the massive and fast growing category of Customer Data Platforms (CDP). Our product brings order to Customer Experience (CX) chaos. ActionIQ’s CX Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and take action on customer data, while helping technical teams regain control of where data lives and how it is used. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, and March Capital. Enterprise brands such as Autodesk, Bloomberg, Morgan Stanley, The Washington Post, Hertz, Atlassian and many more use our CX Hub to achieve growth through extraordinary customer experiences.
The Team You’ll Join:
Backend engineering teams at ActionIQ play a pivotal role in building and operating our big-data platform and core product offering. We develop the Scala code base used by our low-latency, high-throughput, reliable backend APIs and ETL processes to support a growing feature set. You’ll work in all areas of the software development life cycle to launch new features and improve and refactor our backend systems. As a senior member of the team, you’ll mentor junior engineers, make well-reasoned tech vs. product trade-offs, and work collaboratively across teams to deliver and support a quality product and platform which ingests, models, queries, and exports multiple terabytes of streaming and batch data every day.
How You’ll Contribute:
- Deliver high-quality, maintainable code.
- Operationally ensure services meet uptime and availability SLAs.
- Work with others to break down projects into smaller units of work with intermediate milestones.
- Collaborate with product managers, engineers, and architects to design and implement features and improvements throughout multiple areas of the platform.
- Mentor junior engineers and interns with a growth mindset.
- Design and build distributed services that are fault-tolerant, scalable, testable, maintainable, and work with large amounts of data on the cloud.
- Drive the team to build APIs efficiently.
- Use the cloud to manage data and systems.
- Optimize systems for improved performance and scalability.
- Work with technologies such as Kafka, Spark, and other tools relevant to our data platform.
- Play a key role in the end-to-end lifecycle of projects, from design and development to testing, implementation, and post-implementation support.
What You Bring:
- 5+ years of experience as a backend software engineer.
- Experience leading the implementation of a large product feature or infrastructure changes.
- Experience with Remote Procedure Call (RPC) frameworks such as Apache Thrift.
- Experience with stream processing tools like Spark or Kafka.
- Experience in analyzing, diagnosing, and problem-solving with large-scale distributed systems/data and cloud-based platforms.
- Experience with SQL databases.
- Effective communication skills with technical and non-technical stakeholders.
- Experience working in an agile team environment.
- Excitement to work in a team environment with other engineers and product managers on service consumed by other engineering teams.
If you're interested in this exciting opportunity to contribute and play a key role in shaping the future of our Customer Data Platform, we'd love to hear from you! Our work is broad and complex in nature - please don't rule yourself out if you do not meet every requirement. Apply now and be a part of our dynamic team at ActionIQ.
Compensation:
- Our compensation package includes base salary, stock options, and the great benefits shown below. The salary range for this role is: $185,000 - $210,000
Benefits & Perks Preview:
- Stay Happy and Healthy: Enjoy leading Medical, Dental and Vision benefits, 401k, FSA, Commuter Benefits, Gym Reimbursement, flexible PTO and 12-weeks paid parental leave
- Accelerate Your Career: Opportunities to explore, enhance, and expand your skill set through conferences, workshops, and access to Udemy learning courses.
- Enjoy the View: We have a beautiful office in NYC right on Madison Square Park, and local employees come into the office on a hybrid schedule, three days a week (M, W, Th) #LI-Hybrid. Office perks include catered lunches, a stocked kitchen with beverages and snacks, and monthly social hours.
- Join a Community: Work with a fun, inclusive, and smart team of people as we build a New York City based enterprise software company.
- For additional information about all of our benefit offerings, check out our Careers page.
Learn from your future colleagues:
- Learn more about the next chapter for us, our customers and the future of customer experience here.
- To find out more about our people and Life At AIQ, be sure to visit our Medium Tech and Life blogs.
Your Interview Journey:
ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunities for all applicants and want to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.
