Offer summary
Qualifications:
Previous experience in customer support, client services, or sales, Excellent communication skills, including over the phone and other platforms, Basic computer skills and ability to multitask, Effective time management, active listening, and customer focus.
Key responsabilities:
- Answer client inquiries and provide product information
- Respond to calls, emails, and chats; follow service procedures
- Maintain customer interaction records and upsell when necessary
- Schedule callbacks and handle appointments for resolving issues