Learning Experience Designer

Headquartered in Honolulu, Hawaii, with remote locations across the United States, RevaComm is a leader in Agile Software Development, User-Centered Design, Cyber Security, and DevSecOps. As an enterprise digital transformation company, we transform organizational challenges into powerful digital capabilities through fresh experiences and great technology. Grounded by the company's core values, our approach brings together digital business strategists and architects, software engineers, user experience designers, and project managers to create sustainable solutions for customers while surprising and delighting their users.

Our mission on the CMS team is to empower and protect the 60M+ American citizens who rely on the Centers for Medicare and Medicaid Services. We are ready for a challenge like none other. We are revolutionizing how government software solutions are built by leveraging modern, cloud-first technology in DevSecOps, Cybersecurity, and Kubernetes services.

The Learning Experience Designer serves an integral role on a small team of designers. Together with our stakeholders and engineering teams, we transform user research into software, related business processes, and continually updated learning materials. The Learning Experience Designer supports the effort through creating and interacting with comprehensive user training, resources, and activities. This person works closely with user research to translate user needs into useful, accessible, and delightful learning and support experiences for our highly technical developer user community. The ideal candidate will own the developer tech tool learning experience and be able to create innovative ways to engage the community. This is an applied design role. The ideal candidate will be able to take actions based on their design recommendations. **

Minimum Qualifications**

• Three or more years of experience in user experience design, customer experience, or customer engagement design
• Experience with information and visual design, layout, iconography, writing and design system implementation
• Bachelor's degree in design, user experience, human factors, or related field or equivalent work experience
• Experience working directly with software engineers and project managers to respond to stakeholder needs
• Proven ability to collaboratively transform user research into useful, accessible, shareable learning materials and activities
• Strong understanding of human-centered design principles and best practices and how they motivate communities
• Excellent communication skills and the ability to navigate between human relationships and technical requirements with agility

Preferred Qualifications

• Ability to quickly ramp up in a highly technical DevSecOps environment
• You enjoy complexity and can navigate large volumes of structured and unstructured information and relationships
• You are able to communicate orally, in writing, and visually in a software-constrained environment using a prescribed toolset
• You are familiar with with Atlassian Suite project management software
• You have experience in an Agile environment, including scrum ceremonies (sprint planning, standup, retros)
• You enjoy facing and interacting with developers in live activities and asynchronous formats Join Our 'Ohana 'Ohana in Hawaiian translates to \"Family.\" But we understand it to mean more than one's relatives. It also includes those people you choose to surround yourself with. The 'ohana-oriented mindset is one of the pillars upon which our company has been built. You can find additional information about RVCM here.

At RVCM, we are committed to offering a comprehensive and competitive slate of benefits that prioritize our employee's overall well-being. **

Compensation And Benefits**

Salary: $80,000- $98,304

As a Full-time RVCM employee, you can also expect these additional benefits:

• Fully remote work within the U.S.
• Exemplary Medical, Dental, and Vision coverage
• Health Care and Dependent Care Savings Accounts
• Group Term Life Insurance auto-enrollment (for employees who participate in health insurance coverage with RVCM)
• 401(k) with company matching after 1 year of service. Accounts are 100% vested immediately
• Universal Leave: Accrue up to 15 days in your first year of service, increasing to 18 days between thirteen months and three years of service, 21 days between four and nine years of service, and 24 days after 10 or more years of service
  • Eligible to roll over 240 hours annually
  • 11 Paid Holidays
  • Fully Paid Holiday Break (Last week of the calendar year)
  • A company-provided laptop plus a $1,000 Home Office Bonus upon hire; $500 per year thereafter to purchase additional equipment to improve productivity at home.
  • Paid parental leave for the care of a newborn or adopted child is compensated at 100% of the employee's regular, straight-time weekly pay.
  • Healthcare FSA (Flexible Spending Account) for eligible medical expenses
  • Dependent Care FSA (Flexible Spending Account) for eligible dependent care expenses
  • Continuous Education and training, including financial support for acquiring certifications
  • Mentorship Programs We believe in providing a safe space for all members of the RVCM' ohana to grow and thrive. Our employees come from a broad spectrum of backgrounds, each with a unique story. Diversity, Equity, and Inclusion are at the heart of who we are, and everyone should feel valued and free to bring their most authentic self to work - without fear, without judgment. Creating this environment is essential not only for our organization but also for our customers and our communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.