Associate Technical Product Manager - Remote US

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. **

Qualifications**

• Education: Bachelor's degree in Computer Science, Information Systems or related field
• Minimum 2 years of related experience in the Technical Product Management space or equivalent combination of education and related experience
• Recent coding experience required, ideally with HTML, CSS, and an object-oriented programming language, e.g. Python/Java/C#/C++.

We are seeking an Associate Technical Product Manager for the American Red Cross Innovation team. The Associate Technical Product Manager will work with Innovation leadership and stakeholders to determine, document, and help deliver on the product requirements for technology solutions that service the Red Cross mission. The ideal candidate will have the ability to understand business practices and technical considerations, determine product and user requirements, prototype/test and track work to completion, and ensure the solution provides the intended business value. The ideal candidate will have coding experience and strong communication and relationship management skills to partner with Red Cross stakeholders in all our mission areas. **

The position is remote, but we are asking for candidates who can support US East Coast business hours. For example, West Coast candidates would be asked to start their day around 10 am ET/7 am PT.**

Travel: Occasional travel may be required to Pittsburg, PA every few months.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Evaluate new technology and data science developments, applications and evolving business/systems requirements.
• Document the business cases that can be used to initiate technology and data science projects.
• Help maintain a roadmap of all active projects with high-level timelines tracking project/portfolio performance metrics to monitor business value over time.
• Work with our employees, contractors, and volunteers to coordinate the daily task and status of work within the Innovation team.
• Produce documentation such as process maps, high level requirements and high level UX screens (using the appropriate tool - e.g. Powerpoint, Photoshop, or Figma).
• Learn and understand business processes and technical requirements for the development of solutions.
• Work closely with clients to analyze the current and future direction of technology and data science to meet business goals.
• Investigate complex operations-related problems/inquiries and recommend, facilitate and coordinate solutions.
• Prepare communications and make presentations related to your work.
• Educate clients about the software and project lifecycles and the business roles.
• Facilitate problem resolution between IT and the business, as needed.
• Represent, champion and balance client interests within IT.
• Provide training and guidance to other staff.
• Perform testing of the product at the site and remotely.
• Log bugs and work with the developers for resolving the issues.
• Drive user testing with field resources to check if the product works as desired from user point of view.
• Frequent visits to the site to build relationships with the field teams and understand user pain points.
• As needed, help with product development of technology prototypes and solutions.

_Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

_ Auto req ID

402417BR **

Minimum Education Required**

Bachelors **

Job_Category**

Information Technology **

Certificates/Security Clearances/Other**

Qualifications

• Education: Bachelor's degree in Computer Science, Information Systems or related field
• Minimum 2 years of related experience in the Technical Product Management space or equivalent combination of education and related experience
• Recent coding experience required, ideally with HTML, CSS, and an object-oriented programming language, e.g. Python/Java/C#/C++.

Pay Information

The starting annual salary range for this position is $110K - $120K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. We will review specific salary information at the time of phone screening based upon your location & experience. **

Benefits For You**

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

• Medical, Dental, & Vision Plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with up to 5% Match
• Paid Family Leave
• Employee Assistance Programs
• Disability and Insurance: Short + Long Term
• Service Awards and Recognition

City*

United States **

State***

N/A **

Job Code**

Health_Safety Health_Safety **

Affiliate Sponsor**

American Red Cross