German Customer Advisors (Athens & remote )

ManpowerGroup Greece, on behalf of its client, is looking for German Speakers to join the Customer Service team in one of the biggest multinational companies.

The ideal Candidate should:

• Retain a high level of customer service to clients at all times.
• Respond and record consumer inquiries/questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
• Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
• Be able to offer recommendations to common problems or FAQs (frequently asked questions)

Requirements

• Fluency in German language.
• Proficient English Skills (Oral &Written).
• Tech savvy.
• Previous experience in the field will be considered as an asset.
• Genuinely excited to respond to customers’ queries and problem-solving oriented.
• Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.

Benefits

• Competitive Salary (14 salaries per year).
• Indefinite Contract with the company.
• 2 Week Training.
• Career Development Opportunities.
• Ηybrid οr full remote working model.
• Participation in Private Medical Insurance Program.
• Rewarding Bonus based on employee performance.
• Laptop and headsets provided by the company.
• Flexible working hours.