Offer summary
Qualifications:
Experience completing individual tax returns in a quick-paced setting, Proficiency in technology like MS Teams and Outlook, Must meet IRS and state requirements dealing with 18-hour continuing education, Familiarity with IRS resources for researching purposes.
Key responsabilities:
- Conduct client tax interviews virtually through video, chat, email, and phone
- Increase customer base and offer related services
- Communicate regularly with peers and leaders about work impact
- Enhance tax expertise and tackle complex situations promptly