Why SoftwareOne?
For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location. **
The role**
Job Summary
The Microsoft Advisory Services (MAS) Licensing Consultant is a Microsoft licensing expert that works directly with enterprise customers to achieve favorable contractual outcomes. The Consultant is also an expert at assisting with contract negotiations, making complex licensing principles understandable, analyzing data, and making sound recommendations to customers. The Consultant also helps push the MAS department forward by innovating new ways to interpret, present, and deliver new IP. The Consultant will also assist sales by delivering periodic Microsoft Licensing Estate Reviews (MLER’s) to win new business.
This is a dynamic position that requires the individual to create pricing options analyses via Excel, presentations via PowerPoint, and professional communication via email, phone, web conference, and written reports.
The MAS team is a close but welcoming group of consultants who take great pride in delivering exceptional services to its clients. The team regularly receives top marks on customer surveys and is generally regarded as experts in the field of Microsoft contract and renewal consulting. **
Role And Responsibilities**
- Directly performing Microsoft workshops, including discovery of Microsoft technology usage and strategic direction, as well as “knowledge transfer” of relevant product information.
- Presenting analyses and outcomes to all levels of business stakeholders.
- Performing presales calls to drive sales of Microsoft Advisory Services and other services offered by SoftwareOne.
- Analyzing and fully understanding MLS reports and providing clear, understandable licensing estate visuals.
- Thinking and acting independently to solve customer problems.
- Creating and developing new and innovative content for service delivery.
- Maintaining knowledge related to Microsoft software licensing, ITAM, IT security, digital experience, and automation.
- Thought leadership regarding market trends related to product and sku usage, negotiation tactics, and changes to the Microsoft product landscape.
- Upholding SoftwareOne values and acting as an integral part of a successful team of consultants.
- Generous base pay with uncapped commission structure that includes accelerators.
- Independent environment without a lot of red tape where you are empowered to make decisions.
Success Criteria
- Maintain CSAT Score at or above 4.5
- Exceed 65% chargeability
Organizational Alignment
- Contribute and assist towards increasing GP for the MAS team by 30%
- This role reports to the Practice Lead - Microsoft & Multi-Cloud Advisor
What We Offer
- Full suite of medical coverage with A+ carriers, Dental and Vision with strong employer contributions
- Additional voluntary coverage available for Pet, Identity Theft Protection, Accident & Critical Illness
- 401k program with employer matching 50% up to the first 10% of employee’s contributions
- A wellness plan that includes credits to premiums, employer contributions towards savings plan of your choice.
- Access to EAP and concierge services
- Pre-Paid Legal at no cost
- Plentiful PTO that includes paid holidays, floating holidays, your birthday off, a volunteer day, and vacation time
- Employee stock purchase plan
- Learning and development opportunities galore
- Tuition reimbursement
- And much more!
- Specific to Milwaukee-based office employees: company paid parking.
- Winning culture, inclusive environment, and friendly people all over the world
As a culture first organization, being together is how we learn and grow. We come together in-person for at least 3 days for collaboration, support, and to have some fun. Where there is no physical location, we give all our employees an equal cultural experience through a remote setting. **
What You Offer**
What we need to see from you
- Exceptional written and verbal skills including public speaking, white-boarding, and creating written content such as blogs and customer reports.
- Ability to manage and complete individual projects with little prompting.
- Strong aptitude for taking on complex topics (i.e., SQL Server licensing) and making them clear and easily understandable for customers.
- Exceptional time-management skills.
- Exceptional troubleshooting and analytical skills.
- Strong Excel and PowerPoint skills.
- Strong focus on customer service and managing customer relations.
- Superior attention to detail. Thoroughness in reviewing and completing assigned projects and projects of others for quality assurance purposes.
- Positive and professional demeanor with both coworkers and customers.
- Ability to work collaboratively with diverse team members, including technology consultants, SAM consultants, FinOps consultants, and Project Managers.
- Entrepreneurial mentality to grow existing business.
- Proactive sales-based mentality.
Unique Requirements:
- Position requires 20% travel
Additional Information:
- The estimated annual pay range for this position is $130,000 - $140,000 salary which includes a base salary and variable. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.
_The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
_ _We are not able to consider candidates residing in the state of Hawaii currently.
_ Job Function
Software & Cloud Services
