Offer summary
Qualifications:
3-5 years experience as an Application Manager or similar role, Degree in computer science with strong technical and functional expertise, preferably in Retail or Customer Relations.
Key responsabilities:
- Manage incidents and tickets within the Application scope
- Contribute to application maintenance, support, and knowledge management
- Ensure functionality and performance of the solution pre-production and uphold SLAs
- Assist users with application usage and issue identification