Offer summary
Qualifications:
High School Diploma or GED, preferably with an Associate's degree or equivalent work experience, 1-3 years of prior experience as a Pharmacy Technician and customer service experience preferred, 1-3 years of proficiency in PC skills like MS Word and Excel.Key responsabilities:
- Process prior authorization requests from providers and members for medications not covered by the prescription plan
- Handle inquiry calls about prior authorizations and resolve formulary and benefit issues
- Gather member data for Pharmacist consultations via inbound phone requests
