Auto Damage Claims Adjuster - Catastrophe

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As an auto damage claims adjuster for our National Catastrophe Response team, you’ll complete vehicle damage estimates and/or oversee the estimatic quality of repair facilities. You’ll ensure the estimates are accurate and in accordance with the terms of Progressive's policy contracts, physical damage standards, and state regulations. In addition, you’ll work with repair shops to facilitate timely completion of repairs and ensure the quality of repairs meet customer and Progressive expectations. **

This position requires frequent travel across the country to catastrophe locations.**

Duties & Responsibilities

• Maintains availability to deploy at any time within the requirements of the deployment rotation schedule
• Accurately and timely inspects vehicle and writes estimate, documents claim related information appropriately, and makes decisions consistent with claims standards and local laws
• Setting clear and accurate expectations regarding repair duration, estimate detail, repair outcomes and financial obligation
• Completes estimate timely, updates PD Suite appropriately and meets productivity goals.
• Identifies related and unrelated damage (prior damage)
• Makes total loss determination and establishes total loss evaluations

Must-have Qualifications

• Bachelor's degree or higher or a combined total of five years of work experience and/or college education
• Must have one year of automotive, appraisal / estimatics or insurance experience
• Work or educational experience must include:
  • Making decisions
  • Solving problems
  • Planning, prioritizing, and organizing
  • Effectively communicating verbally and in writing
  • Customer service
• Valid driver's license and auto insurance

Preferred Skills

• Estimating experience
• Catastrophe experience

Schedule: 12-hour days during CAT season **

Compensation**

• $51,200 - $68,300/year
• Gainshare bonus up to 16% of eligible earnings based on company performance
• You may be eligible for additional pay during designated catastrophes. Catastrophe events may be declared for reasons such as volume resulting from weather and depending on business need

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

_For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

_ Job

Claims **

Primary Location**

United States **

Schedule**

Full-time **

Employee Status**

Regular **

Work From Home**

No