Offer summary
Qualifications:
High School Diploma or equivalent is a must., An Associate's degree or 3-5 years of related work experience is advantageous., 1-3 years of prior Pharmacy Technician experience is preferred., Experience in customer service, analytical problem-solving, and office environment using telephone and computer as primary tools..
Key responsabilities:
- Process prior authorization requests and address formulary and benefit issues.
- Handle inbound calls, gather member data, and support Pharmacist consultations.
- Resolve complaints efficiently and provide timely responses to inquiries.
- Complete other assigned tasks by management within the role.