We are an ambitious digital design studio that focuses on designing Digital Product with impact on Sustainable Cities and Communities. We believe that qualitative design lasts and has a long term positive effect on people. Research is key to this valuable design process.
We work together as a team of specialists, with people with different talents and backgrounds.
We’ve created some interesting stories about what we think is important in the world of design, enjoy the reading!
We're looking for
Someone who keeps their head cool while synthesizing business, user and technological contexts. You'll be working remotely with the existing design team of several specialists with different backgrounds. You will work closely with Hannes, the Captain, focusing on helping clients in their struggles to get great digital products.
Understand the existing (product) organization and situation of our clients
Listen & ask questions about marketing and sales, pricing, business vision, product vision, user research, documentation, prototyping, user validation, measurement, governance, team and roadmap.
Perform user research and choose the right method for each case
- Interviewing
- Shadowing
- Analyzing metrics (e.g. mix panel, amplitude, or google analytics)
- Describing user problems into How Might We's
Formulate needed changes
- For product vision, user research, documentation, prototyping, user validation, measurement, governance, team and roadmap.
- In the form of processes: meetings, documentation and roles
- Saying 'no, that is not a good idea' and being able to explain why in a diplomatic way
Install these changes on the business and tech side
- MVP definitions
- Inject product knowledge: lean, user-centred design, research, the mom test, sales vs product, etcetera.
- Creating documentation together: feature passports
- Having conversations with CTOs and developers
- Manage a design team changes and help them to support the new product organization
- Set up and follow up on the appropriate documentation
Don’t hesitate to apply if you don’t fulfil 100% of the requirements. Superheroes don’t exist, people with passion and talent do!
- You communicate clearly in Dutch(!) & English (via digital channels and in real life)
- You have the ability to understand and adapt to client context
- You actively search for user input and challenge the information you find; you don't hesitate to ask questions if things are not clear
- You now how to implement changes within organizations with different degrees of resistance in a diplomatic way
- You are able to adapt to different processes and you feel comfortable working with startup clients with different challenges and contexts
- You document everything and in such a way that everybody can understand what is happening and why
- You do what you promise and you take ownership of tasks. You always aim for the best quality within the constraints of timing and budget
- You actively and consistently strive to expand your knowledge
- Minimum of 5 years of professional experience in a similar role
- Experience with the process of creating digital products
- You can research the needs of users and validate a concept with them
- You have excellent analytical and problem solving skills
- Knowledge of usability and comprehensive knowledge of digital design
- Comprehensive knowledge of product metrics
- You are well organized and manage your work efficiently
- You have created a product roadmap before
- You can speak and write in Dutch (for some of our clients)
- Experience with business processes and models
- Start-up experience
- You have a background in either business management, design, software development, or psychology
You live and work in the range of time zones CET-02:00 and CET+02:00. If you are not a Belgian citizen, you will always be hired as an independent subcontractor.
- At Smooth Sailing you will be working in a small team with great people (that's what everyone says). We make time for weekly feedback moments and pick the projects you work on based on your skill level and learning path.
- We offer money in the bank every month and all the sleep you need. You choose when and where you work.
- We provide you with the necessities for doing a good job: a laptop, a phone, a personal learning path, meal vouchers and proper assurance.
- 5 weeks of paid holidays
- Occasional (onsite) team events
We care about people, we want the diversity of the world to be reflected in the DNA of our company. That's why we welcome people of any gender, race, age, sexual orientation, socioeconomic status, with or without disabilities.
We believe different points of view lead to better products. And more diversity in all ranges results in a better team.
So, don’t hold back on applying!
